Share Email Opening Title Casino Host  About the Organization Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, and Mt Charleston Lodge are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. We have over 1000 hard-working and passionate Team Members across our locations and businesses. Serving the Las Vegas community for 50 years, we exist to provide opportunity, inspiration, and stability for our Team Members and their families through its success and growth. We offer medical, dental, vision, and life insurance benefits for all of our full-time Team Members! Other benefits include a 401k program, PTO, and much more.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Location Ellis Island Casino, Hotel & Brewery   Description Summary To provide excellent customer service to casino guests by generating new casino business, attracting and developing casino players, and ensuring that their gaming budget and non-gaming goals are met. Ensures compliance with company, departmental and gaming policies and regulations. • Meets or exceeds all revenue and associated goals assigned by the VP of Player Development  • Initiates and implements strategies as directed by the VP of Player Development to develop new VIP players to increase casino trips, return visits, and profitability   • Responsible for making room reservations, securing amenities, limo arrangements, and all necessary paperwork for casino guests  • The ability to make critical business decisions that are based on recorded play, earned points, comp availability and customer profitability  • Actively develops and maintains guest loyalty and incremental visitation through personal contact such as on-property hosting, telemarketing, direct mail, and email using available amenities and promotional opportunities  • Able to regain guest loyalty under difficult circumstances  • Brings back declining VIP players through personal contact management and marketing strategies • Maintains current knowledge of all special events and promotions to ensure guest satisfaction  • Develops and maintains an active player list • Proactively seeks out new business introducing the benefits of and soliciting enrollment for the Passport Player's Club • Well-groomed, dressed in professional business attire within the Ellis Island Casino appearance standards while on duty and on property     Position Requirements • 2 years minimum customer service hospitality background required  • 2 years minimum casino experience preferred  • Working knowledge of general computer programs, including Microsoft Outlook, Excel, and Word  • Previous computer experience with OPERA /LMS/SYNKROS preferred  • Ability to effectively communicate in English, both written and verbal  • High school diploma or equivalent required  • Bachelor’s degree or other secondary education certification in related field preferred  • Must be at least 21 years of age  Required Work Cards  • Gaming  • Alcohol Awareness Card  Physical Requirements  • Work indoors and move throughout the property over 75% of the time  • Lift, bend/kneel & work outdoors less than 25% of the time  • Hearing, vision, speech and literacy (critical)  • Ability to work in environments that are smoky, noisy, hot, cold      Exempt/Non-Exempt Exempt   Shift Various Shifts   Division   Category Casino/ Gaming   Full-Time/Part-Time Full-Time   Division FAME Operating Company Inc   This position is currently not accepting applications. To search for an open position, please go to http://FAMEOperatingCompanyInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Slot Ambassador in Las Vegas, NV Posted on: 4/9/2024 [Apply Now] Craps Dealer in Las Vegas, NV Posted on: 3/12/2024 [Apply Now] Multigame Dealer in Las Vegas, NV Posted on: 2/5/2024 [Apply Now] Table Games Floor Supervisor in Las Vegas, NV Posted on: 1/9/2024 [Apply Now] Karaoke Lounge Door Attendant in Las Vegas, NV Posted on: 1/4/2024 [Apply Now] Other Jobs Within 60 Miles Groundskeeper in Las Vegas, NV Posted on: 10/17/2022 [Apply Now] Maintenance Technician in Las Vegas, NV Posted on: 10/26/2023 [Apply Now] Vineyard and Winery Associate in Las Vegas, NV Posted on: 3/22/2024 [Apply Now] Multigame Dealer in Las Vegas, NV Posted on: 2/5/2024 [Apply Now] Karaoke Lounge Door Attendant in Las Vegas, NV Posted on: 1/4/2024 [Apply Now] Follow us See who works here:

 

AppOne.comTM   ©1999-2021 HR Services, Inc. Click here for technical assistance.