Email Opening Apply Now Title Ryan White Housing Case Manager  Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Description Case Management services serve as a hub for communication, collaboration, and support for patients working with interdisciplinary teams. Case Managers at HOPES provide Non-Medical Case Management services to patients by completing Social Determinants of Health (SDOH) screenings, developing a Care Plan, and providing referrals and related service navigation that improve patient overall health outcomes. Case managers use a holistic, patient centered approach to identify barriers to health outcomes. Using evidence-based and harm reduction rooted practices, Case Managers provide care coordination in partnership with patients to meet their individual goals. Case Managers work with patients through completing assessments, care planning, group facilitation, service enrollment, and continued case review with the goal of improving patient self-sustainability and improved health. Case managers work with interdisciplinary teams and community resources to address identified barriers and vulnerabilities in support of the patents identified goals through care planning and continued support as needed. The case manager is responsible for upholding department and agency standards for patient care by engaging in case consultation, interdisciplinary meetings, and continued educational opportunities. Case Manager caseloads and populations are assigned to the case manager based on department and agency needs. Department populations assigned under this position are identified as follows: Housing Case Management (HCM) – Housing Opportunities for Persons with AIDS (HOPWA), Ryan White Part B (RWPB), Primary Care Non-Medical care coordination for patients experiencing or at risk for homelessness. HCM identify barriers to care, and provide linkage or program enrollment to internal or external resources that improve patient self-sustainability and health. Named one of the Best Places to Work in Northern Nevada in 2015, 2018, 2019 and titled Best Place to Work Hall of Fame, we offer a great deal of attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where there are free options for employee medical, vision, dental and basic life insurance for full-time employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives. Check out our AMAZING, second-to-none benefits program at https://www.nnhopes.org/wp-content/uploads/2023/12/HOPES-Benefits-Overview-23-24.pdf. At HOPES, all employees serve as ambassadors to our patients and the community. Your co-workers at HOPES are one of the many contributing factors to HOPES being named one of Northern Nevada's Best Places to Work three times in the last five years.  To learn more about the Key Accountabilities of HOPES Squad members, take a look at https://www.nnhopes.org/wp-content/uploads/2020/03/HOPES-Squad-KAAs.pdf. Fit is as important as function at HOPES. We enjoy a VERY special collaborative culture that thrives on open communication and valuing everyone's contribution to the team. We are as unique as the populations we serve! However, we all agree on our dedication to optimizing wellness for the people we serve and understand we ALL are responsible for the mission of Northern Nevada HOPES. To find out more about HOPES, visit our website at https://www.nnhopes.org/. We have a great mission and have been inducted into the Best Places to Work Hall of Fame.  All our careers are listed on our Careers page at https://www.nnhopes.org/about/careers/.vIf you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter.at https://www.nnhopes.org/newsletter/. Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home.  We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.   Position Requirements * Due to real and potential conflicts of interest that exist when HOPES Behavioral Health providers render services to their coworkers, it is HOPES’ policy (Policy HR0005) that HOPES employees may not access HOPES Behavioral Health Services. For the same reason, current Behavioral Health patients/clients cannot be employed by HOPES. Accordingly, you hereby acknowledge and understand that if you are receiving services from a HOPES Behavioral Health provider at the time you are offered and accept employment with HOPES, you have the option of rescinding your acceptance of employment or finding a new behavioral health provider outside of HOPES before starting employment with HOPES. Professional or Para-Professional experience in the case management or treatment of individuals in any of the following care coordination areas: Medical/Nonmedical, HIV+, Housing, Behavioral health, or targeted care coordination for vulnerable populations such as pediatric, geriatric, or LGBTQA+ De-escalation skills and/or experience in de-escalating patients is required Able to work autonomously as well as collaboratively with all team members required. Computer literacy in Word, Excel, and Medical record keeping is required Able to communicate and listen effectively required. Associates or Bachelor’s degree in human services or healthcare field preferred. Proficient in Spanish/English, written and verbal preferred but not required.   About the Organization Northern Nevada HOPES is a nonprofit community health center in downtown Reno, NV that offers integrated medical care and wellness services. We welcome patients, wherever they are in life, and provide them with compassionate, high-quality healthcare. Our growing list of services includes adult and pediatric primary care, chronic disease management, wellness and nutrition, behavioral health counseling, substance use counseling, case management, a pharmacy, and more. Our team-based approach to care gives patients access to a range of comprehensive services in one convenient location. For medically underserved populations, our one-stop-shop healthcare model reduces barriers to care and increases the likelihood of maintaining long-term health. HOPES accepts most insurance plans, Medicaid, Medicare, and the uninsured. For the uninsured, we offer discounted services based on a sliding fee scale.   EOE Statement Northern Nevada HOPES is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, physical or mental disability, genetic information or veteran status in all employment practices.   Salary Range $21.75/hr - $24/hr   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Case Manager, Ryan White in Reno, NV Posted on: 4/18/2024 [Apply Now] Other Jobs Within 60 Miles System Administrator in Reno, NV Posted on: 3/25/2024 [Apply Now] Nursing Coordinator (RN Supervisor) in Reno, NV Posted on: 4/5/2024 [Apply Now] Intake and Eligibility Specialist in Reno, NV Posted on: 4/12/2024 [Apply Now] Clinic Scheduler in Reno, NV Posted on: 4/12/2024 [Apply Now] Medical Records Technician in Reno, NV Posted on: 4/12/2024 [Apply Now] Follow us See who works here:

 

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