Share Email Opening Apply Now Title Assistant, Member Relations  About the Organization FMI represents food retailers and wholesalers and develops and promotes policies, programs and forums supporting its members, their customers and supplier partners, and other industry stakeholders in the areas of: • government relations; • food and product safety and defense; • education; • industry collaboration and networking; • research; • health and wellness; • social, environmental and sustainability programs; and • communications. By pursuing these activities, FMI provides leadership and advocacy for the food and consumer product industry worldwide as the industry innovates to meet the changing needs of its customers.   Description Primary Purpose: __________________________________________________________ To provide administrative, planning, data tracking, CRM management, and project management support for the Member Relations team primarily focused on two key areas: administrative management of share groups and subgroups to include all meeting activities; and providing administrative support to the Member Relations team and relevant committees.   Essential Job Functions: _____________________________________________________________   Share Group Meeting Management Coordinate and provide administrative management of all FMI share group activities including: Handling all scheduling and activities Handling all communications (including setting up in-person and virtual meetings) Processing invoices Coordinating outside speakers, store tours, transportation, restaurant reservations, budget management, and post-meeting statistical analysis and meeting follow-up. Retrieving, summarizing, and sharing share group statistics/member tracking   Providing Administrative Support to the Membership Department Maintain accurate contact information for members and prospects in the FMI database. Serve as a point of contact and respond to, track, and manage inbound membership inquiries via telephone and email regarding FMI membership, events, and other related inquiries. Prepare and distribute meeting minutes from weekly membership meetings. Utilize FMI’s MatrixMaxx database to oversee online membership directory to include entering and updating new information and ensuring 100% accuracy of data at all times. Assist with managing and updating Member Services web pages. Assist with the overall management of daily operations for the Member Services department and coordination with all FMI departments, as necessary. Assist with daily publication review of member promotions, retirements etc.   Washington, D.C. Townhouse Management Manage the FMI townhouse to include managing meeting space; managing, and processing invoices; coordinating maintenance; ordering, and maintaining supplies; and ensuring proper upkeep of the space, etc.   Other Job Duties:__________________ _______________________________________________________________ Normal office environment requiring the use of typical business equipment (e.g., computer, telephone, fax, copier, etc.). Serve as the department’s primary contact regarding all budget and accounting inquiries. This includes entering budgetary items into FMI’s budget management system with accuracy, processing invoices, and preparing and submitting expense reports for reimbursement, etc. This area of responsibility will be for the entire team (Government & Member Relations). Other duties and projects as assigned.   Position Requirements Physical Requirements: ___________________________________________________________________ Ability to travel to share group meetings, conventions, conferences, and to local member locations. There are a limited number of events that may begin or end prior to regular work hours. The person in this role will be given advance notice for planning purposes. Ability to pack and unpack conference materials (up to at least 50 lbs.) Other duties as assigned. The person in this position will be eligible to work a hybrid work schedule Monday through Thursday requiring a minimum of two days in the office per week during that four-day period and every Friday will be a remote workday. As needed, the person in this position will be required to work in the office additional days based on business needs.   Education, Skills, and Experience: ____________________________________________________________ A minimum of three years of experience working in a similar role. Experience working in a membership department within a trade association (preferred). Meeting coordination skills (required). Computer and Internet experience with an excellent working knowledge of Microsoft Office 365 products, including expertise in Excel, PowerPoint, Word, Outlook, and Adobe. Experience updating webpages is helpful. Clear understanding and use of database software to process and maintain information. Expert level written and verbal communication skills and team orientation. Excellent people skills. Strong grammar and proofreading skills with a strict attention to detail. Professional, friendly demeanor, and appearance in person and on the phone. Strong customer service skills and the ability to remain calm under pressure. Ability to maintain confidential or sensitive information and utilize discretion. Ability to exercise good judgment in a variety of situations. Must have the ability to work independently on projects, from conception to completion, and must be able to prioritize conflicting needs and projects, handle matters expeditiously and proactively, work under pressure at times to handle a wide variety of competing demands and confidential matters with discretion. Must be self-directed with strong organizational, project, and time management skills with an ability to accomplish multiple tasks with minimal supervision and a proven track record of delivering on commitments. Ability to thrive in a hybrid work environment. Project planning experience. Excellent follow-up skills. Must be a forward-looking thinker who actively seeks opportunities and proposes solutions. Ability to collaborate well with various colleagues and departments across the organization as well as external vendors and members. Personal qualities must include drive, determination, flexibility, open-mindedness, and must be a highly resourceful team player.   Number of Openings 1   EOE Statement FMI is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.   This position is currently accepting applications. 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