Share Email Opening Apply Now Title Assistant, SQFI Customer Service and Administration  About the Organization FMI represents food retailers and wholesalers and develops and promotes policies, programs and forums supporting its members, their customers and supplier partners, and other industry stakeholders in the areas of: • government relations; • food and product safety and defense; • education; • industry collaboration and networking; • research; • health and wellness; • social, environmental and sustainability programs; and • communications. By pursuing these activities, FMI provides leadership and advocacy for the food and consumer product industry worldwide as the industry innovates to meet the changing needs of its customers.   Description HYBRID ROLE: The person in this role will only need to work in the office a minimum of two (2) days per week.   Primary Purpose: To provide customer service and administrative support for the Safe Quality Food Institute (SQFI). Essential Job Functions: The essential job functions of this position include, but are not limited to the following: Customer Service Support (50%) Serve as one of the primary customer service representatives for SQFI Answer and screen incoming calls from SQFI stakeholders; retrieve messages from the general SQF phone and email inbox and respond or disseminate to appropriate person for response; prepare, proof, and edit general documents, forms, and reports; create, categorize, and maintain correspondence and general files; fulfill requests for information by telephone, fax, or mail; maintain department schedules Respond to routine questions and requests for SQFI information or find the appropriate resource relating to technical, procedural, and implementation questions regarding SQFI processes and procedures; provide information about SQFI registration and policies   General Administrative Responsibilities (50%) Manage meeting arrangements, webinars, conference calls, appointments, etc. Manage travel arrangements and prepare expense reports Assist with design and creation of sales presentations Assist with formatting and editing technical documents  Process vendor invoices and review for proper coding, documentation, and payment amounts; organize and deliver invoices with respective support documents Manage timely preparation of expense reports and invoices Assist with data input, verifying information in the database and reconciling data inputs, outputs, and exchanges Prepare activity reports and summaries from the database Prepare all quarterly financial reports Organize, prepare, and deliver SQF contract agreements to stakeholders and ensure proper documentation   Other Job Functions:___________________________________________________________________ Other responsibilities and duties as assigned or directed Work with internal and external SQFI stakeholders including individuals and contact representatives outside of the United States; A second language, especially Spanish, is preferred but not required   Physical Requirements:________________________________________________________________ Normal office environment requiring use of typical business equipment (e.g., computer, telephone, fax, copier) Ability to lift at least 25lbs Must be able to travel locally and out of town to off-site SQFI meetings and conferences as needed     Position Requirements Required Education, Skills and Experience:___________________________________________ A minimum of one to two years of prior professional work experience in a similar role or related field College degree preferred Prior work experience in sales and/or marketing is preferred Experience using HubSpot and/or Salesforce CRM is a plus Computer literacy, including formatting skills and an understanding of and ability to use Microsoft Office 365 products (Word, Outlook, PowerPoint, and Excel). Intermediate knowledge of Excel is a plus! Clear understanding and ability to process and maintain information through database software Excellent verbal and written communication skills and team orientation  Strong relationship and team building experience working with internal and external stakeholders Strong grammar and proofreading skills Typing speed of at least 50 WPM Professional demeanor, approach, and appearance Strong customer service and interpersonal skills Must be self-directed with excellent project and time management skills with an ability to organize, prioritize and accomplish multiple tasks with strict attention to detail and with minimal supervision Experience with Adobe, Canva and other design platforms   Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. FMI is an equal opportunity employer     Number of Openings 1   EOE Statement FMI is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Assistant, Member Relations in Arlington, VA Posted on: 3/14/2024 [Apply Now] Other Jobs Within 60 Miles Manager, State Government Affairs in Arlington, VA Posted on: 2/21/2024 [Apply Now] Assistant, Member Relations in Arlington, VA Posted on: 3/14/2024 [Apply Now] Director, SQFI Financial Planning and Analysis in Arlington, VA Posted on: 10/7/2022 [Apply Now] Senior Manager, Education in Arlington, VA Posted on: 5/4/2023 [Apply Now] Senior Director, Food Safety Policy in Arlington, VA Posted on: 10/7/2022 [Apply Now]

AppOne.comTM   ©1999-2021 HR Services, Inc. Click here for technical assistance.