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Title

Senior Manager, Education  

About the Organization FMI represents food retailers and wholesalers and develops and promotes policies, programs and forums supporting its members, their customers and supplier partners, and other industry stakeholders in the areas of:

• government relations;

• food and product safety and defense;

• education;

• industry collaboration and networking;

• research;

• health and wellness;

• social, environmental and sustainability programs; and

• communications.

By pursuing these activities, FMI provides leadership and advocacy for the food and consumer product industry worldwide as the industry innovates to meet the changing needs of its customers.



 
Description

Primary Purpose:

To develop, market, plan, and execute cutting-edge education programs in a variety of formats in response to member and industry needs. Working with member planning committees and/or FMI internal subject matter experts (SME), the Senior Manager, Education will develop and manage FMI education programs to support the needs of assigned member communities and content areas and implementation of the organization's strategic plan; manage program profits and losses to ensure business model and financial plan is achieved and manage the quantitative and qualitative assessment of education programs to ensure continuous improvement and innovation.

The Senior Manager, Education will serve as the overall project manager for education events and activities as well as the direct development of the education content for assigned events and activities.

Essential Job Functions:

  • Develop the program design, budgeting, marketing and implementation of FMI conferences and other education events as assigned.
  • Determine event goals and objectives, target audience, site location, attendance, financial goals, and overall viability of events. Create project timeline and budget, track target completion dates and ensure team members are on track. Serve as project manager for internal development and implementation teams.
  • Manage activities of event staff, and collaborate with marketing, finance, and logistics department team members. Act as overall FMI lead for each event.
  • Collaborate with partner organizations on all aspects of event development and implementation, as needed.
  • Collaborate with marketing department to design program marketing strategies; develop and produce promotional materials, create opportunities for cross-marketing, and develop alternative advertising methods.
  • Develop meeting specifications and, collaborating with the meetings department, facilitate coordination of hotel logistics, room and audio-visual needs, banquet arrangements, and special events
  • Working with internal subject matter experts and the Vice President, Education Program Development, develop project budgets, track revenue and expenses while working within financial constraints. Develop and manage programs to consistently improve overall profitability. Determine creative ways to reduce expenses and improve staff productivity without sacrificing program content. Adjust budgets as needed to stay within net revenue goal.
  • Work with members of the staff to identify program sponsorship opportunities and identify and recruit event sponsors. Work with sponsors to develop strategic and mutually beneficial partnerships.
  • Work with committee members and subject matter experts to select and coach speakers and review presentations.
  • Negotiate speaker contracts.
  • Keep abreast of industry trends relating to conferences, education and professional development program design and delivery and implement new ideas. Seek new ways to improve the attendee experience.
  • Conduct post-program attendee evaluations and implement enhancements based on feedback.

Other Job Functions:

  • Other duties and projects as assigned or directed.
  • Serve as primary liaison with members and committees maintaining regular telephone, e-mail, and written contact, respond to member questions, and conduct individualized consulting sessions.
 
Position Requirements

Physical Requirements:

  • Normal office environment requiring use of typical business equipment (e.g., computer, telephone, fax and copier machines).
  • Must be able to travel to off-site FMI meetings and events as needed throughout the United States. Specifically, the person in this role should expect to travel a minimum of one (1) to four (4) times a year. Each trip will be about two (2) to four (4) days each.
  • The person in this position will be eligible to work a hybrid work schedule Monday through Thursday requiring a minimum of two days in the office per week during that four-day period and every Friday will be a remote work day.

Education, Skills and Experience:

  • Minimum of five to seven years prior professional work experience in a similar role specifically in meeting planning and program development with demonstrated skills in project management.
  • College degree in education, business, or a related field.
  • Knowledge of food and/or retail industry and general economic/business concepts.
  • Ability to manage volunteer committees, including setting agendas, leading meetings and facilitating brainstorming sessions.
  • Ability to interact professionally and effectively with all levels within an organization, from store management to industry chief executives.
  • Working knowledge of event and educational technologies used to develop and present educational programs, including but not limited to webinar technology, appropriate use of online courses, live streaming and mobile app technology.
  • Knowledge of adult learning techniques including course development, adult learning styles, and education methods.
  • Ability to source/recruit speakers and sponsors using a variety of resources and negotiate vendor contracts.
  • Budget management experience. Ability to create profitable event budgets. Ability to stay within budget and to find savings where possible.
  • Knowledge of computers and technology, including but not limited to Microsoft Office 365 including Word, Excel, PowerPoint and Teams.
  • Ability to understand and use database software to process and maintain information.
  • Project planning experience
  • Excellent interpersonal and communication skills.
  • Strong customer service and team orientation.
  • Strong oral and written communication skills.
  • Experience in public speaking and/or small-group facilitation.
  • Strong time management and project planning skills.
  • Ability to organize, prioritize, and accomplish multiple tasks with strict attention to detail with a proven track record of delivering on commitments.
  • Must be self-directed with excellent time and project management skills and an ability to organize, prioritize and accomplish multiple tasks with strict attention to detail and with minimal supervision.
  • Ability to exercise good judgment in a variety of situations.
  • Knowledge of budgets, basic accounting principles and use of spreadsheets with an ability to stay within budget and find savings where possible
  • Personal qualities must include drive, determination, flexibility, open mindedness, and must be a team player

 
Number of Openings 1  
EOE Statement FMI is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.  

This position is currently accepting applications.

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