About BGCSM
For 96 years, Boys & Girls Clubs of Southeastern Michigan (BGCSM) has been serving youth and their families in and around Detroit, fulfilling our mission to enable youth to become career, start-up, and homeowner ready. BGCSM serves 21,000 people annually including 14,000 registered members across three counties. Our multi-generational approach provides youth with an ecosystem of places, programs and partners committed to helping them move toward self-efficacy. BGCSM’s long-term goal is to become an economic mobility hub providing the resources and opportunities needed for youth, families, and entrepreneurs to climb the mobility ladder while driving neighborhood revitalization.
To learn more about BGCSM visit www.bgcsm.org and follow us on social media on Instagram, Facebook and Twitter.
Job Description:
The Administrative Program Coordinator plays a pivotal role in maintaining administrative activities and providing support for day-to-day operations related to onsite programs. Responsibilities encompass recruitment, enrollment, administrative support, marketing, and other tasks relevant to program operations.
Responsibilities:
Recruitment and Hiring:
Assist in the recruitment process, including sourcing candidates and scheduling interviews.
Conduct applicant interviews and contribute to the selection process.
Conduct school visits to engage with potential participants.
Onboarding and Orientation:
Coordinate the collection and verification of i9 documents for new hires.
Serve as a resource for program expectations, policies, and procedures.
Organize and facilitate training sessions for participants and parents.
Develop training modules, flyers, and other necessary materials.
Scheduling:
Manage schedules and calendars efficiently to ensure smooth program operations.
Ensure adequate coverage across program activities.
Documentation:
Collect and organize data for surveys and evaluations.
Compile data and prepare reports on program outcomes and impact.
Ensure compliance with program privacy regulations.
Administrative Tasks:
Handle telephone inquiries and provide excellent customer service.
Manage check-in procedures for interns and maintain accurate attendance records.
Deliver exceptional customer service to parents, addressing inquiries and providing updates as needed.
Qualifications:
Previous experience in youth development, workforce development, or related fields preferred.
Demonstrated excellence in customer service with a proactive problem-solving approach.
Strong organizational and administrative skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office suite and other relevant software applications.
Associates degree or higher in a related field preferred, or equivalent experience.
Ability to work effectively and independently in a fast-paced environment.
Reliability and commitment to follow through on tasks and responsibilities.
Compensation: $39,000-$41,000
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