ACTIA Corporation has been manufacturing quality vehicle electronics and diagnostic equipment for growing markets such as Off-Highway, Bus & Coach, Truck & Fleet, Marine and Specialty Vehicles for over 30 years. ACTIA Group is an international group based in Toulouse, France.
We are currently looking for a Senior Account Manager to join our team in Elkhart, IN. The Senior Account Manager maintains and grows relationships with important Customers and is responsible for achieving various account objectives. The Senior Account Manager leads the discussions in Customer account planning cycle and they will be accountable for making sure ACTIA meets the Customers' needs and expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
A. Maintain productive, professional relationships with key personnel in assigned Customer accounts
B. Coordinates the involvement of company personnel, including Quality, Purchasing, and Management, in order to meet account performance objectives and Customers' expectations
C. Pro-actively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and a three-year period.
D. Proactively assesses, clarifies, and validates the Customer needs on an ongoing basis.
E. Leads solution development efforts that best address Customer needs, while coordinating the involvement of all necessary company personnel.
F. Maintains high Customer satisfaction ratings that meet company objectives
G. Meets assigned expectations for profitability
H. Works closely with Account Specialists to ensure Customer satisfaction and problem resolution
I. Directs and analyzes studies of general economic, business, and financial conditions and their impact on the organization's policies and operations
J. OTHER DUTIES AS ASSIGNED
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each job function satisfactorily. The requirements listed below are representative of training, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Associate's or Bachelor's Degree along with five years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Good control of verbal and written English is essential.
MATHEMATICAL SKILLS:
Strong analytical skills required.
REASONING ABILITY:
Logical reasoning ability is essential.
PHYSICAL DEMANDS:
No particular physical demands are necessary to successfully perform the essential functions of this job.
WORK ENVIRONMENT:
No special work environment will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CERTIFICATES, LICENSES, REGISTRATIONS:
N/A
OTHER:
This Account Manager is a dynamic, self-starting individual with the ability to excite and instill confidence in Customers about ACTIA's technology. The Account Manager will have good presentation skills along with the ability to clearly express technical concepts. They possess a positive 'can-do' attitude. They are self-motivated, dependable, and prompt. They are flexible and willing to adapt to changing responsibilities and assignments. They are a good communicator and are personable. They are capable of working as a team player and they are ethical, honest and trustworthy. They are able to work and communicate at a detailed or a high level, as the situation requires.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
ACTIA Corporation is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ACTIA is committed to the principle of equal employment opportunity for all employees and t providing employees with a work environment free of discrimination and harassment. All employment decisions at ACTIA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ACTIA will not tolerate discrimination or harassment based on any of these characteristics.
A commitment to excellence and hard work will be rewarded with a competitive salary, career advancement opportunities, and an excellent benefits package which includes:
Medical, Dental and Vision coverage
Life and Disability insurance
HSA Match
401(k) Plan
Paid Holidays
Generous paid time off policy.
A flexible Schedule.
Employee Gym on site!
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