Share Email Opening Apply Now Title Housekeeping Supervisor  About the Organization Incorporated in 1985, Fountainhead Development, Inc., (FDI), specializes in property management and is the largest privately owned hotelier in Alaska. FDI owns and operates Sophie Station Suites, Wedgewood Resort and the Bear Lodge. Each of these properties offers guest accommodations, fine dining establishments and a variety of guest services. Our commercial properties include holdings in excess of 540,000 square feet of rental space, which we manage, lease and maintain. This diversified corporation is also involved in the construction industry with a year round operation developing commercial properties. Fountainhead Development, Inc. owns and operates the Fountainhead Antique Auto Museum, a collection that features over 84 American made antique automobiles and showcases the interesting heritage of the automobile during Alaska's post-Gold Rush era. Several autos are the only models of their marques known to remain. In addition, FDI has a Wildlife Sanctuary at Wedgewood, which is a peaceful, 75-acre reserve that is home to an impressive variety of interior Alaska's wildlife. The sanctuary, a model wetlands restoration project, offers nature trails and observation decks. Our goal at Fountainhead Development, Inc. is to ensure that guests and staff alike enjoy a positive and professional environment with teamwork as the foundation. If you aspire to quality and excellence in service, we look forward to the opportunity to review your application.   Description Position Summary: Assist with the planning and management of work flow, and supervision of performance of Housekeeping staff. Duties: Set positive and professional example for other employees regarding appearance, enthusiasm, attitude, attendance and performance Provide training and coaching regarding attendance, performance and behavior standards Supervise employees regarding work requirements and adherence to work schedules, policies and procedures Assist with organizing employees and dispatching to rooms in a timely manner Assist with computer room status updates Support employees with supplies and additional help as needed Assist with employee conflicts and/or concerns, and report to Manager Assist with completion of appropriate attendance and performance documentation and provide to Manager Inspect all areas of hotel to ensure employees are meeting cleanliness standards Remove from rooms, and properly dispose of any items containing alcohol Communicate with other hotel employees and managers as needed to meet guest’s needs and maintain smooth operation of hotel functions Participate in department and hotel meetings Assist with all housekeeping related duties as needed Operate company vehicle Observe health and safety precautions required to protect people, and hotel and guest property Report damage, theft, and found articles to management All other duties as assigned   Position Requirements Education, Knowledge and Skills: 2 years housekeeping experience preferred 1 year inspecting experience required Supervisory experience preferred Valid Alaska driver’s license Driving record sufficient to meet company insurance standards Working knowledge of Microsoft Word, Excel and Outlook preferred Strong customer service skills and knowledge of principles and processes for providing customer service, to include assessing needs, meeting quality standards, and evaluating customer satisfaction Strong oral communication skills, to include effectively, positively and professionally conveying information with others, and giving full attention to what other people are saying and taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Able to complete tasks in a timely manner Able to work effectively both independently and as part of a team Able to lift and carry up to 30 lbs., including up and down stairs Able to perform physical activities that require considerable use of arms, legs, and moving the whole body, to include, but not limited to, sitting, standing, walking, bending, squatting, stooping, twisting, kneeling, reaching, tugging, pushing, pulling, lifting, carrying, and climbing and descending stairs; to operate office equipment requiring repetitive hand movement and fine coordination including use of computer keyboard; to verbally communicate to exchange information; to see and hear within a reasonable range for a hotel/resort and office environment with or without correction. Work Values: Problem Solving – analyzing information and evaluating results to choose and implement the best solution Service Orientation – actively looking for ways to help people Concern for Others – being sensitive to others’ needs and feelings, and being understanding and helpful Tolerance – accepting criticism, and dealing calmly and effectively with high stress situations Dependability – being reliable, responsible, and dependable, and fulfilling obligations Cooperation – being pleasant with others and displaying a good-natured, cooperative attitude Attention to Detail – being careful about detail and thorough in completing tasks Integrity – being honest and ethical Confidentiality – maintaining strict privacy of information, documents, etc.   Location Sophie Station Suites   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Wage $17.45 - $19.45 per hour, DOE   Shift Days   Hours Daytime hours, start and end times variable according to the needs of the business. Weekends required.   Uniform • Black slacks• Full, closed-toe and closed-heel shoes with slip resistant soles• Employer provided shirt   Age 21+   D&A Statement Fountainhead Development, Inc. is a drug and alcohol free workplace.   EOE Statement Fountainhead Development, Inc. is an equal opportunity employer and does not discriminate in employment on the basis of race, color, national origin, citizenship, religion, gender, gender identity or expression, sexual orientation, pregnancy, parental status, marital status, age, disability, genetic information, veteran status, or any other classification protected by applicable law.   Uniform-not used None Specified  This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Luggage Handler in Fairbanks, Alaska Posted on: 4/26/2024 [Apply Now] Museum Attendant in Fairbanks, Alaska Posted on: 4/25/2024 [Apply Now] Seasonal Front Desk and Groups Supervisor in Fairbanks, Alaska Posted on: 4/23/2024 [Apply Now] Laundry Attendant in Fairbanks, Alaska Posted on: 4/17/2024 [Apply Now] Groundskeeper in Fairbanks, Alaska Posted on: 4/15/2024 [Apply Now] Other Jobs Within 60 Miles Property Maintenance Manager in Fairbanks, Alaska Posted on: 1/17/2024 [Apply Now] Property Maintenance Technician II in Fairbanks, Alaska Posted on: 1/22/2024 [Apply Now] Recruiting and HR Specialist in Fairbanks, Alaska Posted on: 12/1/2023 [Apply Now] Catering Server in Fairbanks, Alaska Posted on: 1/29/2024 [Apply Now] Server in Fairbanks, Alaska Posted on: 3/25/2024 [Apply Now] Follow us

 

AppOne.comTM   ©1999-2021 HR Services, Inc. Click here for technical assistance.