Summary: Under the general supervision of the Human Resources Director, the Human Resources Coordinator is responsible for the administrative support of day-to-day human resource operations. This will include recruitment, onboarding, employee relations, training, and administrative tasks. The ideal candidate possesses excellent communication skills, attention to detail, and a passion for fostering a positive work environment.
Essential Functions of the Job:
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Assist with drafting employee correspondence and articles to effectively communicate HR-relevant updates, happenings, and notifications to employees.
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Serve as a backup administrator of employee leaves of absence under FMLA or other applicable leaves, working closely with the Benefits Manager to ensure compliance and support for employees.
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Facilitate and investigate Workers' Compensation claims and processes, ensuring timely and accurate handling of claims and providing support to employees throughout the process.
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Establish and maintain employee records, ensuring accuracy and timeliness in entering employee changes and reviewing changes for proper authorization.
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Support HR Generalist with recruiting and hiring efforts as needed.
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Administer employee status changes, transfers, promotions, and separations, ensuring accuracy and compliance with company policies and procedures.
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Respond to all employment verification requests promptly and accurately, maintaining confidentiality and professionalism in all communications.
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Assist in conducting first-day orientations for new hires, providing them with essential information and resources to help them acclimate to the organization.
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Assist with event coordination for various employee-related events, such as career fairs, training meetings, company picnics, and other employee engagement initiatives.
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Ensure compliance with labor laws by maintaining up-to-date employee labor law posters and addressing any compliance concerns as needed.
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Respond to and delegate Freshdesk tickets efficiently, ensuring timely resolution of HR-related inquiries and issues.
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Provide backup support to the Payroll Coordinator and HR Generalist on an as-needed basis, assisting with payroll processing and other HR functions.
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Assists managers and employees with performance review processes, including scheduling reviews, collecting feedback, and facilitating discussions between managers and employees.
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Provide excellent customer service.
Non-Essential Functions of the Job:
Supervisory Responsibilities:
Supervisory Controls
The level of supervisory oversight and guidance is:
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The position is self-directing in all essential functions.
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Performance standards used to measure success in the employee's performance of the functions of this job description will be determined by the supervisor.
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All major issues, policy changes, and recommendations are cleared first with the Human Resources Director.
Qualifications & Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Preferred Education/Experience:
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Must have at least 3 years of customer service experience required
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SHRM-CP, SHRM-SCP, SPHR, or PHR preferred
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At least 3 years of HR experience preferred
Skills/ Necessary Experience:
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Working knowledge of federal, state, and local employment laws and EEO requirements.
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Strong computer skills with Microsoft Office applications, Excel, and Word.
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A high level of organization and attention to detail.
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Ability to prioritize, manage time effectively, and handle multiple demands from a variety of internal customers.
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A high degree of confidentiality and discretion.
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Sense of urgency and ability to meet tight deadlines for scheduling task
Attributes:
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Highly organized
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Able to prioritize your own work throughout the workday
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Act as a servant to the stores
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Communicate clearly and effectively with the stores
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Proactive problem solving
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Treat others with empathy and compassion
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Work collaboratively with stores
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. See all physical/environmental sheets attached.
Provided:
Expected:
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To maintain and actively practice proper business ethics and follow pharmacy laws
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Abide by all Hometown Pharmacy Employee Standards of Conduct
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During the course of business, an employee holding this position may have access to customer medical records, employment files, and other information essential to our continued business success, and must be maintained in a confidential manner.
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Satisfactorily complete training and continuing education provided by Hometown Pharmacies
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
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Ability to sit/stand for the duration of shift
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Ability to work on a computer for up to 8 hours at a time
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Ability to lift and carry up to twenty pounds
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