Summary: Assists the human resources team in planning and coordinating human resource management activities to maximize the strategic use of human resources and maintain functions such as employee relations, compensation, benefits, payroll, recruitment, personnel policies and regulatory compliance. Partner closely with the management team to implement HR programs and processes that support Hometown Pharmacy's mission and operations.
Essential Functions of the Job:
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Manage the full-cycle recruitment process, including sourcing candidates, screening resumes, placing posting on job boards, conducting interviews, and facilitating the selection process.
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Collaborate with hiring managers to identify staffing needs and develop job descriptions.
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Coordinate new hire onboarding activities, including preparing offer letters, conducting background checks, and facilitating orientation sessions for managers and company employees.
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Serve as the primary point of contact for new employees during the onboarding process, ensuring a smooth transition into the organization.
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Maintain employee personnel file records.
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Receive and process departmental faxes, mails, and coordinate HR team events as needed.
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Coordinate emergency scheduling for pharmacy services including on-call emergency scheduling services. Track and communicate emergency scheduling bonus reporting.
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Develop and implement training programs to enhance employee skills and performance.
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Serve as a resource for employees regarding HR-related inquiries, including policies, benefits, and workplace issues.
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Stay informed about federal, state, and local employment laws and regulations, ensuring company compliance.
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Develop, update, and communicate HR policies and procedures to ensure consistency and adherence to legal requirements.
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File necessary federal reports by due dates, such as EEO-1 reporting.
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Assist in the administration of performance management programs, including goal setting, and performance evaluations.
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Provide guidance to managers and employees on performance management processes.
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Generate and analyze HR-related reports as needed.
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Respond to voicemail and customer/employee phone calls.
Non-Essential Functions of the Job:
Supervisory Responsibilities:
Supervisory Controls
The level of supervisory oversight and guidance is:
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The Human Resources Director directs all essential functions.
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Performance standards used to measure success in the employee's performance of the functions of this job description will be determined by the supervisor.
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All major issues, policy changes, and recommendations are cleared first with the supervisor.
Qualifications & Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Preferred Education/Experience:
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Working understanding of human resource principles, practices, and procedures.
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Must have at least 3 years of customer service experience required.
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At least 3 years of HR experience preferred.
Skills:
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Professionally answer phone calls in a timely manner, assist employees, and direct calls.
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Ability to communicate effectively with all levels of management.
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Ability to multitask and meet deadlines.
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Ability to respect and maintain confidential information.
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Proficiency with Microsoft Office, and Excel.
Attributes:
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Highly organized
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Able to prioritize your own work throughout the workday
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Act as a servant to the stores
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Communicate clearly and effectively with the stores
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Proactive problem solving
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Treat others with empathy and compassion
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Work collaboratively with stores
Work Environment:
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions upon request.
Provided:
Expected:
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To maintain and actively practice proper business ethics and follow pharmacy laws.
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Abide by all Hometown Pharmacy Employee Standards of Conduct.
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During the course of business, an employee holding this position may have access to customer medical records, employment files, and other information essential to our continued business success which must be maintained in a confidential manner.
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Satisfactorily complete training and continuing education provided by Hometown Pharmacies.
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Maintain confidentiality.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions upon request.
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Remain in a stationary position 67% or more of the work day.
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Ability to sit/stand for the duration of shift
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Ability to work on a computer for up to 8 hours at a time
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Ability to lift and carry up to twenty pounds
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