The Richmond Behavioral Health Authority is seeking a full time Administrative Coordinator for our Crisis Stablization Unit (CSU) to perform intermediate skilled administrative support work providing a high level of administrative support to a division, planning, monitoring and coordinating various programs, activities, and staff, maintaining records and files, preparing reports, maintaining accurate and timely data entry of client information into the electronic system, and related work as apparent or assigned. Demonstrate professional and technical proficiency in the areas of designing, implementing, monitoring, and tracking procedures and processes for quality improvement activities and functions. Work is performed under the limited supervision of the Program Manager.
Job Duties
Daily medical record review to monitor documentation for compliance with agency/regulatory/reimbursement standards, admission/discharge/transfer readiness.
Complete/follow-up on Prior Authorizations (PA’s) with Medicaid and Medicaid HMOs.
Assists with audits of all CSU admissions within electronic health record.
Answers telephone; provides administrative support to an assigned division within the Authority.
Ensures accuracy and validity of information to comply with statutory obligations.
Maintains information management system.
Collects and compiles statistical data to prepare monthly reports.
Updates clients’ files, database records and various tracking documents as needed.
Prepares timesheets for assigned personnel; collects leave documentation; forwards electronic timesheets to appropriate personnel.
Maintains an inventory of office supplies; orders supplies as needed.
Prepares and submits reports for management as required ensuring compliance of all State and Federal regulations.
Creates and compiles expenditure spreadsheets from invoices; verifies accuracy of invoices; reviews and submits reimbursement and refund requests.
Prepares monthly meeting minutes of staff meetings and other meetings as required.
Ensures appropriate forms are used by staff; maintains all manuals held by staff and supervisory levels; prepares and updates forms; maintains original packets for intake, assessment, and annual reviews.
Prepares and verifies biweekly payroll forms for Manager’s submission to Finance.
Creates marketing items for client referral as needed including greeting cards, presentation board for events, etc.
Maintains staff contact list including staff listings, email address book and website.
Collects employees and consumers suggestions; generates monthly reports for Directors.
Assists with orientation of new hires.
Provides training for other administrative staff on various software packages; troubleshoots hardware, software and office equipment issues within assigned division.
Organizes, reconciles, and distributes multiple daily schedules; schedules and reschedules appointments for clients as required.
Files and scans various documents.
Performs special projects as assigned.
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