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Title

Deputy Manager FT 

About the Organization Leica Camera is an international, premium manufacturer of cameras and sports optics. The legendary reputation of the Leica brand is based on a long tradition of excellent quality, German craftsmanship and German industrial design, combined with innovative technologies. An integral part of the brand's culture is the diversity of activities the company undertakes for the advancement of photography. In addition to the Leica Galleries and Leica Akademies spread around the world, there are the Leica Hall of Fame Award and, in particular, the Leica Oskar Barnack Award (LOBA), which is considered one of the most innovative sponsorship awards existing today. Furthermore, Leica Camera AG, with its headquarters in Wetzlar, Hesse, and a second production site in Vila Nova de Famalicão, Portugal, has a worldwide network of its own national organizations and Leica Retail Stores.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Job Overview: Leica Camera is searching for a proactive and dedicated Deputy Manager to support our store operations. As Deputy Manager, you will collaborate closely with the leadership to ensure the store's efficient operation and exceptional customer experience. This role requires strong leadership, organizational skills, and a passion for photography.

Role Overview

  • Assist in the daily operation of the store

  • Sales of full product line to customers

  • Assist General Manager with all aspects of retail sales and operations

  • Be a respected leader of the team of experienced Leica Sales Professionals

  • Contribute to the enhancement and maintenance of an integrated sales plan involving the store, social media, networking, customer relationship management, Leica Gallery events, and Akademie training programs

  • Assist General Manager in the recruiting, hiring and training of new employees

  • Assistant key-holder to store and internal security in absence of General Manager

Core Responsibilities

Brand

  • Be a genuine Brand Ambassador for Leica. Understand the desire and appreciation of the legacy, technological innovation and exquisite design of our products

  • Promote the store and store website by liaising with Leica and third party resources

  • Photographic Sales

  • Learn technical and practical features of full Leica product line

  • Provide in-store and off-site demonstrations of full product line, as needed

  • Demonstrate technical selling skills and product knowledge for consumer and professional photography and sport optic products

  • Responsible for monthly/yearly sales goals

Customer Service

  • Enhance and maintain customer relationship management strategy for the store

  • Assist in developing and maintaining VIP relationships

  • Host or joint host for some of the store events

Team Management

  • Assist General Manager in addressing staffing performance: conduct appraisals and performance reviews; and contribute to providing or organizing training and development

  • Motivate Sales Associates to increase sales and ensure efficiency

  • Work on the sales floor regularly, motivate staff, sell to customers, and identify and resolve urgent issues

Operational

  • Ensure the POS operation, cash handling procedures and transactions are carried out accurately and all orders and paperwork are completed

  • Ensure that the Leica store website is up to date and price/product correct for preowned products

  • Contribute to analyzing sales figures and forecasting future sales volumes to maximize profits

  • Maintain store services and physical presentation to corporate standards

  • Suggest strategies for managing stock levels and stock control

  • Such other duties as the General Manager may, at times, reasonably require

Leica Camera Inc. Support

  • Available to provide support for any other Leica Camera Inc. requirement. Potentially including consumer trade shows, other location support, and special projects

Operation

  • In store / via phone / via web

Relationships

  • Maintain regular contact with key store customers to ensure high levels of customer satisfaction

  • Positively interact and cooperate with all company employees

  • Maintain professional internal and external relationships that meet company core values

Comp: $25/hour

Commissions and Bonus Eligible

 
Position Requirements

Requirements

  • Knowledge of the Leica brand, it’s history and products

  • Premium retail and/or customer service experience

  • Confident and articulate

  • Premium self-presentation

  • Emotionally intelligent

  • Professional, energetic, positive, and proactive work ethic

  • Disciplined, organized, detail oriented

  • Goal oriented and self-motivated to achieve and surpass personal and store sales objectives

  • Strong in building and maintaining positive customer relationships

  • Numerate

  • PC literate (ideally: MAC; MS Office Suite; POS System (Lightspeed); Imaging Software (Lightroom/Photoshop)

  • Photography experience a plus

Qualifications:

  • Bachelor's degree in business, management, or a related field (preferred).

  • Previous experience in a retail leadership role, preferably in the photography or consumer electronics industry.

  • Strong passion for photography and familiarity with photography concepts.

  • Exceptional leadership and interpersonal skills.

  • Proven track record of achieving and exceeding sales targets.

  • Excellent organizational and time management skills.

  • Proficiency in point-of-sale systems and Microsoft Office Suite.

  • Professional appearance and demeanor.

  • Flexibility to work weekends and holidays as needed.

 
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location NY Meatpacking  
Number of Openings 1  
Position Deputy Manager  

This position is currently not accepting applications.

To search for an open position, please go to http://LeicaCameraInc.appone.com



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