Email Opening Title Brand Ambassador FT NY  About the Organization Leica Camera is an international, premium manufacturer of cameras and sports optics. The legendary reputation of the Leica brand is based on a long tradition of excellent quality, German craftsmanship and German industrial design, combined with innovative technologies. An integral part of the brand's culture is the diversity of activities the company undertakes for the advancement of photography. In addition to the Leica Galleries and Leica Akademies spread around the world, there are the Leica Hall of Fame Award and, in particular, the Leica Oskar Barnack Award (LOBA), which is considered one of the most innovative sponsorship awards existing today. Furthermore, Leica Camera AG, with its headquarters in Wetzlar, Hesse, and a second production site in Vila Nova de Famalicão, Portugal, has a worldwide network of its own national organizations and Leica Retail Stores.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Job Overview: Leica Camera is seeking a dynamic and passionate Sales Associate/Brand Ambassador to join our team. As a Sales Associate/Brand Ambassador, you will represent the iconic Leica brand and play a pivotal role in delivering an exceptional customer experience. You will be responsible for promoting and selling Leica products, providing expert guidance to customers, and nurturing brand loyalty. Role Overview Provide premium customer service and maintain superb customer satisfaction before, during and after a sale Engage and build relationships with customers by sharing your interest, passion and experience in photography Collect customer information and contribute to maintaining the store’s CRM system Learn technical and practical features of the entire Leica product line Assist customers in the selection of products for themselves and as gifts Develop technical and artistic photographic knowledge   Core Responsibilities Brand Be a genuine Brand Ambassador for Leica. Understand the desire and appreciation of the legacy, technological innovation and exquisite design of our products Promote products by liaising with Leica and third party resources   Photographic Sales Assist in providing in-store and off-site demonstrations of full product line, as needed Demonstrate technical selling skills and product knowledge for consumer and professional photography and sport optic products Cross-sell/promote accessories, Leica Akademie offerings and store photographic exhibits and events as related to product purchase Responsible for monthly/yearly sales goals   Customer Service Adhere to premium customer service procedures (‘Thank You’ notes, follow-up e-mails, personal notification of upcoming events, etc.) Gather, enhance and maintain customer data for store CRM system Assist in developing and maintaining VIP relationships Maintain contact with potential and current customers   Operational Ensure cash handling procedures and transactions, orders and paperwork are all completed and maintained accurately Maintain store services and physical presentation Positively interact and cooperate with all team members Such other duties as the General Manager may, at times, reasonably require Assist with in store    Leica Camera Inc. Support Available to provide support for any other Leica Camera Inc. requirement potentially including on-site support to other Leica Stores and consumer shows (i.e. PPE, PMA)   Position Requirements Requirements: Knowledge of the Leica brand, it’s history and products Premium retail and/or customer service experience Confident and articulate Premium self-presentation Emotionally intelligent Professional, energetic, positive, and proactive work ethic Disciplined, organized, detail oriented Goal oriented and self-motivated to achieve and surpass personal and store sales objectives Strong in building and maintaining positive customer relationships Numerate PC literate (ideally: MAC; MS Office Suite; POS System (Lightspeed); Imaging Software (Lightroom/Photoshop) Photography experience a plus   Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous sales experience, particularly in the photography or consumer electronics industry, is a plus. Strong passion for photography and an understanding of photography concepts. Exceptional interpersonal and communication skills. Ability to work effectively in a team and independently. Sales-driven with a proven track record of meeting or exceeding sales targets. Technically savvy and comfortable with using point-of-sale systems. Professional appearance and demeanor. Flexibility to work weekends and holidays as needed.   Comp: $20/hour Bonus and Commissions Eligible   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location NY Meatpacking   Number of Openings 3   Position Brand Ambassador   This position is currently not accepting applications. 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