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Title

Museum Store Sales Associate (Various hours) 

Full-Time/Part-Time Part-Time  
Description

ABOUT PAFA

Founded in 1805, the Pennsylvania Academy of the Fine Arts (PAFA) is America's first school and museum of fine arts. Located in center city Philadelphia, PAFA is intimate in scale with a strong sense of community. PAFAs undergraduate degree offerings include a BFA in Studio Art and a coordinated BFA with the University of Pennsylvania. Graduate programs include an MFA and Low-Residency MFA degree, and a Post-Baccalaureate certificate. PAFAs museum has an outstanding collection of American art, and the museum actively collects and exhibits contemporary art, including work in new media. Additionally, PAFA is home to the Brodsky Center, a print and papermaking center focused on the creation of innovative editions by contemporary artists.

PAFA is an equal opportunity employer. Women and diverse candidates are strongly encouraged to apply to work in our pluralistic community.

DIVERSITY STATEMENT

Because we were the nations first art museum and art school, we believe PAFA has a moral obligation to ensure that every member of our community can study and work in an environment where they feel a sense of belonging. We have the additional obligation of ensuring that our community reflects that rich tapestry of beauty and diversity that surrounds our world. We are committed to modeling diversity and inclusion for the entire arts, cultural and educational sector, and to maintaining an inclusive environment with equitable treatment for all. PAFA is committed to maintaining an inclusive learning environment, and a diverse community of students, faculty and staff.

POSITION: Museum Store Sales Associate

Promotes and represents the PAFA Museum store by providing exceptional customer service to all visitors, assisting in product selection and completing transactions in a professional, friendly manner. The selected candidate will be available for one day/shift a week between Wednesday-Sunday.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide exceptional customer service including greeting and directing customers
  • Completes sales transactions using POS in a professional and friendly manner
  • Maintains Store areas in a neat and organized manner, and adheres to all cleaning protocols set in place for the museum per CDC standards
  • Re-stocks products as needed, and communicates product needs to Store Manager
  • Price, display and stock newly arrived merchandise
  • Acts as a resource for questions relating to the museum, exhibitions, the complex and surrounding area and attractions
  • Acts as a resource for the Store by keeping up-to-date on product knowledge, including current and new items to be able to answer customer questions
  • Stays informed of shop procedures and guidelines for sales, discounts and actively promotes membership sales and membership renewals
  • Packs and/or ships orders as necessary
  • Completes opening and closing routines as instructed to maintain complete transaction and deposit records
  • Other duties as assigned
 
Position Requirements

QUALIFICATIONS

  • Basic knowledge of POS system operations
  • Excellent customer service, communication and interpersonal skills
  • People-oriented with a focus on inclusivity
  • Detail-oriented with good organizational skills
  • Positive attitude and enthusiastic about working in a museum setting
  • Works well in a team environment
  • High School diploma or equivalent required
  • One or more year of customer service experience

WORKING CONDITIONS

  • Ability to work in a standard retail setting
  • Mid-level stress
  • Lifting and moving of up to 40 pounds
  • Requires standing and/or walking for long periods of time, climbing stairs, reaching, bending, lifting, climbing ladders and help setting up displays and fixtures

 

*Due to the amount of potential applicants, we do not respond to voice calls or messages about the status of your application. Based on the criteria for the position, the most qualified candidates will be contacted directly. Thank you for your interest in PAFA.

 
About the Organization For over 200 years, the Pennsylvania Academy of the Fine Arts (PAFA)-the oldest art museum and school in the nation-has supported a close-knit community of faculty, critics, scholars, curators, museum-professionals, and alumni and created a home for contemporary artists to reinvent tradition and make their own mark on the future. PAFA is a national leader in fine arts education that brings together artists and the public through exceptional teaching programs, a world-class collection of American art, major exhibitions, and widely accessible public programs.

This specialized and unique art school attracts some of the most committed and promising art students from across the country and around the globe to study painting, drawing, printmaking, illustration, and sculpture with a distinguished faculty of working artists. The school holds a position of national prestige, with cutting-edge studio and classroom facilities, private studios for students, a historic cast collection, and the opportunity for students to exhibit in a world-class museum.

PAFA's museum is internationally known for its collections of American paintings, sculptures, and works on paper and for its exhibitions that are helping to broaden the story of American art to be more inclusive of women and artists of color. Its archives house important materials for the study of American art history, museums, and art training.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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