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Title

Care Specialist (Full-Time) $12.00 - $14.00/hour 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
About the Organization The Houston SPCA, founded in 1924, is Houston's first and largest animal protection organization and shelter. Our mission is to promote commitment to and respect for all animals and free them from suffering, abuse and exploitation. The Houston SPCA is a private, non-profit charity, funded entirely by donations, which receives no funding from the Government, United Way or national animal groups.
 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Animal Care  
Description

Animal Care
•    Care for, feed, water and observe animals.
•    Report observed health or behavior issues to the Care Coordinator.
•    Transporting animals within the shelter.
•    Maintain animal inventory on a daily basis.
•    Responsible for proper cleaning and disinfection of assigned areas on a daily basis.
•    Maintain assigned equipment, supplies and vehicles in safe condition and report any problems or needed repairs to         the Care Coordinator.
•    Keep current inventory of necessary program supplies and report shortages to Care Coordinator.
•    Provide information to the public about Houston SPCA programs and promoting good animal care and responsible           pet ownership.
•    Advise potential adopters of Houston SPCA adoption benefits, policies and procedures.
•    Protect all confidential information, including customers, donors, animals and internal communications.
•    Represent the Houston SPCA by providing excellent customer service and focus.
•    Additional tasks as assigned by the Care Coordinator.

Adoptions
•    Greets the general public and provides information and directions as needed.
•    Advises potential adopters of Houston SPCA adoption benefits, policies and procedures.
•    Provides information to the public about Houston SPCA programs and promotes good animal care and responsible            pet ownership.
•    Receives mail and/or coordinates the mailing of packages.  Ensures that all packages requiring immediate attention         or special handling are delivered to the addressee upon receipt.
•    Processes adoption paperwork, obtaining signatures, and receiving payments.
•    Files all paperwork in the appropriate areas.
•    Maintains the adoption counseling area and lobby.
•    Maintains assigned equipment, supplies and vehicles in safe condition and report any problems or needed repairs to       the Care Coordinators.
•    Keeps current inventory of necessary program supplies and reports shortages to Care Coordinators.
•    Protects all confidential information, including customers, donors, animals and internal communications.
•    Represents the Houston SPCA by providing excellent customer service and focus.
•    Solicits donations as required.
 

 
Position Requirements

Knowledge, skill and abilities needed to perform the essential functions of this position:

  • Preferred two years work experience.
  • Follow the mission of the Houston SPCA.
  • Thorough knowledge of the Houston SPCA adoption policies and procedures.
  • Knowledge of Houston SPCA partners and products/services they offer.
  • Knowledge of the Houston SPCA policies and protocols, such as, but not limited to admitting, cleaning and medical protocols.
  • Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.
  • Ability to handle animals safely, with patience and gentleness.
  • Ability to represent the Houston SPCA in a professional manner in all situations with the public, volunteers and staff.
  • Ability to create and sustain positive working relationships within the Houston SPCA, with volunteers and the public and be a team player.
  • Must be patient, courteous and work well under stressful conditions.
  • Knowledge and ability to accurately work with detailed information in paper and electronic form.
  • Ability to read, write and communicate effectively.
  • Ability to learn and quickly adapt to changes in programs and procedures.
  • High school diploma or equivalent with one year of working experience. 
  • Valid Texas Driver’s License and a good driving record is optimum.
  • Ability to work unscheduled hours.
  • Must be able to safely lift 50lb, carry, push and pull heavy objects, with or without assistance.
 

This position is currently accepting applications.

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