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Title

Medical Office Front Desk - PRN 

Division Heartland Imaging  
Location Heartland - Dixie  
Full-Time/Part-Time -unspecified-  
Exempt/Non-Exempt Non-Exempt  
Description

High Field & Open MRI, an outpatient imaging center in Louisville, KY, is currently seeking additional team members for their front desk. These front desk positions are PRN, and include varying hours for week days and some weekends. Prior medical office experience is essential. The front desk team member is responsible for scheduling patient appointments, registration, record requests, and insurance verification for radiology services. We're looking for someone with a strong ability to multi-task, someone who is technically savvy, service-oriented, communicates effectively and consistently displays a professional demeanor. The ideal candidate will deliver an exceptional experience to patients, customers and physicians who contact High Field & Open MRI.

Tasks and Responsibilities:

  • Warmly greet patients as they enter High Field & Open MRI with both eye contact and a smile; this includes family members/others accompanying the patient to the Imaging Center.
  • Serve as a liaison between all customers, including patients, physicians, and imaging center staff.
  • Handle phone correspondence, scheduling of appointments, coordinate/assemble orders with daily schedules, and distribute to clinical peers.
  • Accurately perform registration, complete registration ensuring patient work flow is optimized.
  • Ensure optimal customer service to all patients, peers, etc., by maintaining a pleasant tone of voice in all situations, answering the phone as quickly as possible, answering all questions, portraying empathy at all times and by returning phone calls as quickly as possible.

Qualifications:

  • 1-3 years medical office scheduling, insurance and registration experience
  • Knowledge of computer applications, including information and billing systems, keyboard input, digital archiving, and retrieving of data.
  • Knowledge of Microsoft Office, including Word, Excel, and PowerPoint

High Field & Open MRI offers competitive salary. Pre-employment drug screen & background check are required. If qualified, please apply today for immediate consideration.

Each and every exam performed at High Field & Open MRI is customized to the individual needs of the patient. The imaging equipment utilized at High Field & Open MRI is state-of-the-art in today's health industry. With the technology available at our center, patients are guaranteed the high-quality images they and their provider expect to aid in treatment.

High Field & Open MRI is an Equal Opportunity Employer.

 
Position Requirements
  • High school diploma or GED
  • Excellent customer service skills.
  • Successful completion of pre-employment background and drug screen.
 
Clinical Licenses & Certifications  
Travel Requirements  
EOE Statement OIA does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, OIA complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

This position is currently accepting applications.

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