Summary: Manages branch of financial institution by performing the following duties in the absence of the bank manager or under his/her directive. Responsible for underwriting, structuring, and the closing of commercial loans, as well as maintaining and servicing an existing portfolio. Develops and maintains banking relationship with business customers. Represents the bank in the local community through active participation in community affairs. Sells and services all banking and loan products to existing and potential commercial customers and makes referrals to other banking officers when appropriate. Essential Duties and Responsibilities include the following. Other duties may be assigned. ·Coaches and develops behaviors of sales team that increase business; generating leads, expanding the client base, and developing revenue opportunities. ·Follows established procedures for custody and control of assets, records, loan collateral, and securities in compliance with bank audit instructions. ·Oversees the flow of cash and financial instruments in accordance with company policy. ·Assesses risk of all financial transactions executed by organization personnel. ·Directs, coordinates, and monitors activities to implement institution's policies, procedures, and practices concerning granting or extending and consumer credit loans. ·Directs activities involving implementation of bank services and functions including collecting delinquent accounts, authorizing loans, or opening accounts. ·Responsible for resolving customer complaints. ·Contacts customers and business, community, and civic organizations to promote goodwill and generate new business. ·Compiles and reports financial data as required by organization and government regulations. ·Establishes rapport and maintains contact with appropriate community banking-related industries such as insurance, real estate, and title companies. ·Performs the duties of opening accounts and personal lending in the absence of the personal banker. ·In essence, will be responsible for all duties of the bank manager in his/her absence. ·This position meets the definition of a Mortgage Loan Officer (MLO) by the SAFE Act regulations and is herby required to register and maintain a unique identifying number. The process is coordinated through the Human Resources Department. Supervisory Responsibilities: Directly supervises 2-20 employees in the Bank. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. |
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