Share Email Opening Title Administrative Assistant – Documentation & Communication Specialist  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Category Information Technology   Description Role: Administrative Assistant – Documentation & Communication Specialist Status: Full Time Location: Washington, DC Experience: 0-1 Year Hybrid: 4 days at Client Site Salary range: $50K – 60K Report To: The Project Manager Professional Services   Benefit: Non-Exempt without Benefits At Assurety, all employees share one job description: to keep our customers satisfied, help grow the company, and join a team where your voice matters and your skills are valued.   Summary: Assurety Consulting, a leader in the postal and parcel ecosystem, is seeking an Administrative Assistant – Documentation & Communication Specialist to support our growing team. This role is ideal for candidates with a background in English, communications, or social sciences who have a strong command of language and the ability to transform complex information into clear, engaging, and customer-friendly content. The successful candidate will ensure that all business and technical documents are accurate, well-structured, and easy to understand for both internal teams and external users of software and web-based solutions. Key Responsibilities Maintain and update a variety of organizational documents, including business requirements, customer guides, process manuals, and internal communications, ensuring all materials are clear, accurate, and up to date. Use advanced digital tools to improve grammar, structure, clarity, and overall readability of content, ensuring a consistent voice and tone. Apply expert-level skills in guiding content generation systems to produce high-quality, contextually relevant, and well-structured outputs. Collaborate with subject matter experts to gather, clarify, and validate information, asking precise, targeted questions that result in complete and accurate content. Analyze existing documentation to identify outdated, inconsistent, or unclear information, and proactively propose improvements. Adapt technical or business jargon into plain language that resonates with non-technical audiences, including customers and end-users. Maintain version control and ensure proper documentation standards across all artifacts. Assist in creating and maintaining templates, style guidelines, and content frameworks to improve efficiency and consistency.   Qualifications Required: US Citizenship or Green Card. The position requires Public Trust – Sensitive Level security clearance. Bachelor’s degree in English, Communications, Social Sciences, or related field. Exceptional written and verbal communication skills with a strong command of grammar, vocabulary, and style. Demonstrated ability to work with content enhancement platforms for drafting, editing, and improving documents. Proven skill in crafting highly effective prompts and instructions that result in accurate, contextually relevant outputs. Strong analytical skills with the ability to identify gaps, inconsistencies, or ambiguities in documents and requirements. Experience collaborating with teams to capture and translate complex concepts into accessible formats. Strong organizational skills and ability to manage multiple documentation projects simultaneously.   Preferred: Familiarity with digital collaboration and content management platforms. Experience working in consulting or professional services.   What Success Looks Like in This Role: You become the trusted resource for producing clear, accurate, and well-structured documentation. You proactively identify opportunities to improve clarity, consistency, and impact across communications. You deliver polished, customer-friendly content that bridges the gap between technical complexity and user understanding. You help establish and maintain content standards, ensuring quality and consistency across all deliverables.   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Req Number 8182025   Location L'Enfant Plaza, Washington, DC.   This position is currently not accepting applications. To search for an open position, please go to http://AssuretyConsultingInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Sr. Data Analyst - Sr. ETL Developer in Washington, D.C. Posted on: 10/6/2025 [Apply Now] Sr. Data Analyst - Power BI in Washington, D.C. Posted on: 10/6/2025 [Apply Now] Business/Technical Analyst - II in Washington, D.C. Posted on: 10/6/2025 [Apply Now] Sr. Business Analyst (Technical & AI) in Washington, D.C. Posted on: 10/6/2025 [Apply Now] Salesforce Technical Analyst in Washington, D.C. 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