Email Opening Title Teller Supervisor  About the Organization Superior National Bank approaches every day with the philosophy that we 'Grow Your Future.' Our employees are instrumental in helping us achieve that goal. As an organization, we value the efforts of our employees as they strengthen our pillars of trust through the great work that they do. Each member of our team plays an integral role in supporting the overall success of the organization. We try to create a work environment that supports employee development and engagement by staffing our locations with honest, hard-working people who truly care about one another, their customers, and our community. If this describes a culture that appeals to you, we invite you to apply to join our team. Thank you for your interest in becoming a team member of Superior National Bank!   Tags   EOE Statement Superior National Bank is an equal opportunity employer that does not discriminate on the basis of race, religion, national origin, ancestry, age, color, sex, gender, gender identity, gender expression, physical or mental disability, medical condition, pregnancy, military or veteran status, marital status, sexual orientation, genetic information or other characteristic protected by applicable law. If you have a disability that impairs your ability to be considered, interviewed or tested for a position, please let us know what accommodations you may require.   Open Date 12/17/2024   Location Baraga   Description Department: Retail Banking Reports To: Branch Manager Supervises: Tellers, Co-op Students Last Updated: 06.12.2023 Summary: Leads transactional team in executing accurate transactions and delivery of superior customer service. Is responsible for training and performance management of the tellers/universal bankers. Performs transactional service delivery and account opening alongside team. Major Duties & Responsibilities: Lead team in the delivery of exceptional customer service and accurate transaction processing. Complete transactions for customers including cashing checks, accepting deposits and loan payments, processing wires, and counting and verifying of currency. Open new accounts and onboard new customers. Support digital banking channels, including mobile and online banking. Be knowledgeable of bank wide product offerings, and make recommendations to customers to deepen relationships. Lead team to identify and deter fraud and elder abuse. Work with branch manager to execute branch audit program. Train new employees in accordance with internal teller training programs. Create team schedule and approve employee timecards. Balance, maintain, and respond to after-hours calls for the ATM First line troubleshooting of bank equipment. Be on call list to respond to after-hours alarms Supervise tellers including the management of daily duties, service standards, personal development, and discipline. Interview applicants for open teller/universal banker positions. Understand and follow bank/department regulations, policies, and procedures, and participate in all compliance-related training. Perform other duties as assigned. Education & Experience: High school diploma or equivalent Previous supervisory experience a must Successful completion of in-house training program Physical & Mental Demands: Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hands to finger, handle, or feel objects, tools, or controls Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, and via letter/e-mail Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions Learn duties/tasks in a reasonable amount of time Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability   Full-Time/Part-Time Full-Time   Number of Openings 1   Shift Days   Req Number RET-24-00030   Category Retail Banking   Hours per week 40   This position is currently not accepting applications. To search for an open position, please go to http://SUPERIORNATIONALBANK.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Commercial Lender in Hancock, Michigan Posted on: 12/19/2025 [Apply Now] Loan Servicing Associate in Hancock, Michigan Posted on: 11/21/2025 [Apply Now] Treasury Management Operations Associate in Hancock, Michigan Posted on: 11/21/2025 [Apply Now]

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