Share Email Opening
Title

Employee Engagement Specialist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Inspiro Full-Time Employee Engagement Specialist in Coeur d'Alene, Idaho

Pay Starting: $17.69 per hour

Hours of Operation: 8am - 5pm Monday - Friday

Position Overview:

As an Employee Engagement Specialist, you will be responsible for Enhancing the Shareholder Value and Engagement throughout the Site. This role requires an enthusiastic, motivated self-starter with an outstanding ability to communicate and the ability to deliver incredible: customer service, organization, collaboration, leadership, and team development.

Key Responsibilities:

Drive Team Engagement and site incentive initiatives that will help drive both focused performance metrics and client initiatives such as upsell initiatives and many others.

Creative brainstorming for event themes and branded items for giveaways.

Create themes, plan and book client based events awarded to the site by vendors.

Responsible for introduction of Site engagement projects to New Hires during initial training stages.

Responsible for the recognition of agents in Dish PlusOne.

Focus Group Discussion- Pull 4 New Hire agents per week to conduct surveys for continually climate check of the site.

Manage the updating of Performance Boards Daily and or weekly throughout the site along with sending our Performance email updates.

Manage and update the Visual and Audio Performance Updates displayed on the TV's weekly throughout the call floor.

As a company we strive for our Leadership Team to be promoted from within. We have several career paths for our employees to pursue within Operations, Training, Workforce, Quality Assurance, Upper Level Management and more!

INSPIRATION LIVES HERE! #LiveInspired

Our people, our culture: This is #InspiroNation https://youtu.be/Wn9XcuFaZFs

#ExperinceInspiro by becoming a part of the Inspiro family AND APPLY NOW!

Perks and Benefits:

Full-Time 40 hrs per week with opportunity for overtime.

AWESOME BENEFITS!!!! Full Medical, Dental, Vision, paid holidays, Life Insurance, Long-Term Disability, & Short-Term Disability.

Progressive PTO and Annual Cash Out: 1st year= 120 hours, 2nd year= 140 hours, 3rd year= 160 hours, 4+ years= 180 hours earned.

DAY ONE eligibility of 401k investment, with 3% match after 1 year.

Childcare Reimbursement up to $250 monthly after 90 days of employment.

$750 Employee Referral Bonus with no cap: $200 paycheck after 30 days, $200 paycheck after 60 days, and $350 paycheck after 90 days.

$25 Internet/Gas Stipend per month after 60 days of employment.

2 paid 'You Days': one earned after 90 days and 120 days.

*Conditions apply to various benefit eligibility

Requirements

Requirements:

High school diploma or equivalent; college degree is a plus.

Excellent verbal and written communication skills in English.

Proficiency in using call center software and other relevant computer applications.

Strong problem-solving and decision-making abilities.

Strong attention to detail and ability to multitask effectively.

 
Position Requirements

To be considered a candidate should have no more than 2 points accrued in a 6-month period & have no corrective or disciplinary actions on record.

 
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Location Inspiro CDA  
About the Organization A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics.
For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities.
Inspiro is owned by Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui & Co., Ltd. This new company combines KDDI Evolva and Relia's expertise in contact centers, back-office operations, and information technology to create Japan's largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally.
 

This position is currently not accepting applications.

To search for an open position, please go to http://CRMUSInc.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
-- None found --



Other Jobs Within 60 Miles
Human Resources Business Partner in Coeur d Alene, ID
Posted on: 8/22/2024
[Apply Now]

Bird Buddy Customer Service Agent in Coeur d Alene, ID
Posted on: 9/18/2024
[Apply Now]

Customer Service / Technical Support in Coeur d Alene, ID
Posted on: 10/28/2024
[Apply Now]



 


AppOne.comTM   ©1999-2021 HR Services, Inc.
Click here for technical assistance.