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Title

Front End Supervisor 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Act as a central point of communication among providers, patients and other team members of our health facility. Perform secretarial and front desk duties with superior communication skills utilizing specific knowledge of medical terminology, office software programs and all office policies and procedures.

Responsibilities:

  • Supervise and coordinate front desk staff.
  • Greet patients, schedule appointments, answer inquiries, and provide excellent customer service.
  • Oversee insurance eligibility and participation, billing processes, and collection of co-pays.
  • Ensure accurate data entry into electronic health record systems, including patient demographics and insurance information.
  • Manage appointment scheduling to optimize patient flow and minimize wait times.
  • Ensure adherence to healthcare regulations, patient confidentiality laws (such as HIPAA,) and office policies.
  • Train new front desk staff and provide ongoing support and guidance to improve performance.
  • Address patient complaints, resolve conflicts, and escalate issues as necessary.
  • Monitor office supplies, forms, and equipment as needed.
  • Coordinate communication between front desk staff, medical personnel, and other departments within the healthcare facility.
  • Perform all other duties assigned.
 
Category Medical Receptionist  
Exempt/Non-Exempt Non-Exempt  
Location Cardiology- HALI Stony Brook  
Full-Time/Part-Time Full-Time  
Position Requirements
  • High School Diploma.
  • Superior level of secretarial and organizational skills.
  • Team player and the ability to multi-task.
  • Possess exceptional interpersonal skills and proper communication skills demonstrating compassion and patience.
  • 2 years medical secretarial experience is required.

Physical Demands:

Must be able to sit for long periods of time and must have manual dexterity to work on the computer systems and keyboard.

 
Shift Days  
Tags  
Salary Range $25.50-$28.50 per hour  
Position Front End Supervisor  
Open Date 4/11/2024  

This position is currently not accepting applications.

To search for an open position, please go to http://SBADMINISTRATIVESERVICESLLC.appone.com



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