DEPARTMENT: Performance Management, Measurement & Improvement (PMMI)
REPORTING TO: Assistant Executive Director
DESCRIPTION
The Operations Evaluation Analyst is a data scientist responsible for gathering, validating, optimizing and interpreting data sets, conducting quantitative and qualitative statistical analyses and modeling to inform decision making for continuous quality improvement (CQI) for all programs under CGS’s auspice including all DOHMH, OMH, OPWDD, OCFS, ACS and ORR regulated programs.
RESPONSIBILITIES
Create interactive dashboards and data visualizations that facilitate decision making among programmatic areas
Implement user interface improvements of our Electronic Health Record (EHR) system based on changing needs of programs
Project manage information systems development and implementation initiatives that align with value-based outcome measures
Establish and maintain data management and data dictionary across technology platforms and reporting
Develop a thorough understanding of the practice workflows for each individual program, and how it uses the respective data platforms
Design and prepare management reports defining and evaluating programmatic operational challenges and solutions
Provide support and guidance to develop PMMI team members to increase their skills in the following areas:
Automate regular reporting
Data management and analysis
Development and implementation of data tools, forms, trackers, etc.
Ability to create and present clean dashboarding for all programs
QUALIFICATIONS
Strong proficiency in Excel: Advanced Formulas (e.g., Index, Match, Vlookup), Pivot Tables, Slicers, and Power Query
Strong background with T-SQL query language and SQL Server Management.
Must have Relational Database Management experience: creating tables, uploading external tables, linking tables and databases
Demonstrated ability to transform raw data into meaningful and visual forms used for interpretation using sophisticated applications such as Tableau and Power BI or other business intelligence software
Experience managing Electronic Health Records preferred
Ability to translate project requirements and needs into actionable data visualizations, reports, presentation, and other products as necessary
Experience in data mapping, data integration and data warehouse
Communicate effectively with other team members to support more advanced data manipulation and analytic tasks and visualizations
Able to automate and generate reports derived from different data sources using various tools: Microsoft Access, Microsoft SQL Server Reporting Services (SSRS), and Microsoft Report Builder
Proficiency with statistical programming packages such as SAS, R, Python is a plus but not necessary
Commitment to program excellence and demonstrated knowledge of information systems and data analytics
Master’s Degree in applied research, statistics, data science, or related field preferred
Ability to participate in the development of appropriate outcome measurements and Key Performance Indicators development
Ability to develop and deliver trainings and presentations to a broad audience
Attention to detail and excellent writing, communication, and interpersonal skills
Ability to handle multiple assignments and deadlines
Willingness to work as part of a team process
Experience supervising a team
Attention to detail and proactivity
APPLICANT RESPONSE REQUIREMENTS
Applicant must furnish a written response to the following questions:
Why is the applicant interested in this position?
How has the applicant’s prior experience and education prepared him/her to effectively perform the requirements of this position?
What special skills and qualities does the applicant bring to this position and how will they be manifested in this position?
INSTRUCTIONS FOR APPLICANT
The applicant must submit a copy of his/her resume, along with a written response to each of the above questions. All applications are to be submitted to Director of Human Resources, Catholic Guardian Services, 1011 First Avenue, New York, NY 10022.
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