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Title

Service Engineer 

Location Corporate  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Category Service  
Description

A Career with a Proven Controls Engineering Team!

TriCore is a US-based company established in 1991, serving the food, beverage, and life science industries. Although process automation lies at the heart of our company, we offer our clients a full spectrum of services including Network and Electrical Engineering, Visualization software development, business intelligence solutions, process startup and commissioning, calibration services, along with our TriCore 24/7 support.

Summary

The Service Engineer is an entry to mid-level position at TriCore. Our Engineers are responsible for remotely troubleshooting using a variety of automation technologies and platforms. These technologies are deployed for the control of automated manufacturing processes. Engineers often spend time and effort communicating with customers, troubleshooting their issues and documenting those efforts. This position is best described as technical support for customer production, cleaning, data collection & reporting systems. This position is a corporate position, regardless of the engineer's location within a region. Work will be executed with a multi-discipline engineering team. This position requires acquisition and knowledge of engineering skills and technologies.

Essential Duties & Responsibilities

  • Troubleshooting of issues from limited to moderate scope, where analysis of situations or data requires a review of relevant factors.
  • Exercises judgment within defined procedures and practices, to determine appropriate action.
  • Normally receives general instructions on routine work, detailed instructions on new cases or assignments.
  • Receives predetermined assignments subject to moderate level of control and review. Develops to receive assignments in the form of objectives with goals and the process by which to meet goals.
  • Developing professional expertise. Applies company policies and procedures to resolve a variety of issues.
  • Program, configure, test and implement PLC and HMI based solutions to customer reported issues.
  • Utilize TriCore's standards and best practices.
  • Understand and follow all safety, conduct and policy requirements established by TriCore and clients.
  • Other duties and responsibilities as assigned or deemed necessary by management.

Qualifications

  • Bachelor of Science degree in Electrical Engineering or other equivalent experience will be considered with solid evidence of success.
  • Entry level to 5 years' experience

Demonstrated proficiency with the following:

  • Electrical Design
  • PLC programming experience with Allen Bradley, Modicon, Siemens, and/or GE
  • HMI application experience with Rockwell, GE Intellution, and/or Wonderware software applications
  • Computer programming
  • Knowledge and application of complex electrical principles and electrical troubleshooting skills
  • Demonstrated to be highly proficient with computer technologies including but not limited to Windows Operating Systems, Microsoft Word, Excel and Outlook.
  • Excellent verbal and written communication skills are required.
  • Preference given to experience in the beverage, dairy, soft drink, and food manufacturing process industries, but not required.

Travel Requirements

Less than 10%,

Work Environment

Remote

Day Shift Rotations are scheduled between the hours of 7am - 7pm Central time, 8 hour shifts on weekdays, 12 hour shifts on weekends.

Weekend shifts are rotating, every 3rd weekend with 2 days off before and 3 days off after the weekend shift

 

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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