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Title

Patient Services Representative (Scheduling) 

Description
  1. Answers a multi-line phone system, providing professional, courteous customer service at all times.
  2. Schedules and reschedules patient appointments.
  3. Make courtesy reminder calls to patients.
  4. Enters patient demographic and insurance data into computer database.
  5. Refers to policy and procedure manuals, provider schedules, calendars, computer manuals, etc.
  6. Receives and reviews a variety of documents, including provider schedules, calendars, various memos and correspondence.
  7. Exhibit compliance with FHC's corporate compliance policy.
  8. Performs job activities in ways that are respectful, courteous and responsive while interacting with patients, visitors and co-workers.
 
Position Requirements

An associate degree in business plus three years in a healthcare environment is preferred. Experience with electronic medical records is preferred.

 
Location FHC MAIN  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
About the Organization Family Health Centers, Inc. is dedicated to patients and their families. FHC features excellent physicians, nurses, and premier technology. We have ten locations with the main office in Orangeburg. Here you will find caring doctors and nurses who strive to give you the best possible health care, in a friendly, inviting atmosphere. We take the time to get to know you and truly listen. Nothing makes us happier than keeping you and your family healthy! Our goal is to improve the health of the people of the community and region.

Many of our patients have been with our practice since they were young. We love seeing our patients grow up through the years. Above all, we take pride in offering the best possible health care. At Family Health Centers, Inc., you can count on receiving health care services in a friendly and open environment. We are here to listen and make sure you get the best care possible!

Family Health Centers, Inc. is a Federal Tort Claims Act deemed organization.  

This position is currently accepting applications.

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