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Relationship Manager 

Category Financial Services  
Number of Openings 1  
Location Los Angeles  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  


The Financial Services Relationship Manager will be responsible for overseeing our vendor partnerships and dealership support. This role will lead, support, and contribute to analytics and reporting related to our external partnerships.



  • Support VinFast Financial Services in overseeing vendor partnerships, dealership support, and performance evaluations.
  • Monitor, analyze, and steer lease, finance, and F&I product performance.
  • Collaborate closely with partners to develop best-in-class programs and policies.
  • Provide support to both internal and external partners to facilitate VFF-related communication and processes, enhancing customer experience and driving vehicle sales.
  • Develop processes and conduct training to improve efficiency across direct-to-consumer and franchise dealer activities.
  • Lead, support and contribute to analytics, data management and reporting related to external partnerships
  • Lead project workstreams to achieve set goals, working with cross-functional teams.
  • Establish and monitor performance and efficiency metrics for store operations, aligning with financial and sales targets.
  • Collaborate with internal stakeholders, including Sales Ops, Finance, Legal, Marketing, for codeveloping new programs, products, and streamlining processes.
  • Offer ongoing support for monthly sales program rate subvention, residual values and program reconciliation.
  • Lead system requirements gathering and perform user acceptance testing for tools including digital retail and lender portals.
  • Serve as the internal VinFast Financial Services Subject Matter Expert (SME) and primary contact for concierge contact centers and stores.
Position Requirements


  • Bachelor's degree in Finance, Business Administration, or related field.
  • Minimum of 5 years of relevant experience in financial services, automotive finance, or related industries.
  • Proven experience in vendor relationship management and financial analysis.
  • Excellent communication and collaboration skills.
  • Strong analytical thinking and problem-solving abilities.
  • Proficiency in understanding and interpreting complex data and reporting.
  • Experience in project management and performance metrics.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Ability to think critically and creatively to solve problems and optimize processes.
  • Excellent time management and organizational skills, with the ability to prioritize and meet deadlines.
  • Experience with Lender Originating Systems and other relevant software applications.
  • Familiarity with automotive finance, leasing and F&I industry practices is desirable.
  • Ability to travel occasionally (15%) as needed for vendor meetings, industry events, dealership training, or other business-related activities.
Open Date 3/26/2024  
Req Number FIN-24-00003  
About the Organization Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.
Starting at  
EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.  

This position is currently accepting applications.

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