RBH is now offering sign on bonus opportunites to qualified professionals!
Richmond Behavioral Health has a full-time position available for an Enhanced Care Coordination Clinician I/II. Enhanced Care Coordination is an intensive wraparound service in which a skilled team of care providers work together with their clients and family. This position supports, educates, advocates, and motivates clients to enhance their overall well-being. Clients that receive this service are dually diagnosed with both mental health and complex medical needs. The focus of the program is to monitor medical health, ensure attendance and engagement to medical appointments, monitoring medication compliance, linkage to community resources, and providing psychoeducation. The Clinician will coordinate care with both RBHA, Managed Care Providers, and community providers involved in the clients treatment. Partnering with these providers is essential to client success. The overall goal of the program is to provide intensive services to help clients achieve independence in managing their own medical care.
The ECC Clinician is to perform intermediate professional work providing direct clinical service to clients involving intake, assessing client needs, developing treatment plans, providing prevention services, managing cases, collaborating with providers, maintaining records and files, preparing reports, transporting clients to appointments, and related work as apparent or assigned.
Job Duties
Assess and monitor client mental and physical health, medication adherence, and engagement with providers/community resources
Advocate for client medical and mental health needs
Link to community resources/provider, monitor/encourage client engagement
Assist with coordination of appointments and collaborate with providers to ensure continuity of care
Provide and/or coordinate transportation assistance as needed
Provides consultation, prevention services and psychoeducation to clients and their families as needed on a variety of mental and physical health related needs/services to enhance client understanding/knowledge
Collaborate with managed care organization providers and care managers regarding client treatment progress/service needs
Engage in collaborative documentation updating all required documents to remain in compliance
Complete requested MCO documentation, monthly reports, and clinical reviews to capture client progress
Monitors and manages an assigned caseload.
Provides crisis intervention services to individuals and families.
Develops and maintains administrative and clinical files; prepares various reports and case related correspondence.
Participates in clinical, administrative and supervisory meetings; collaborates with other staff members concerning cases.
Performs intakes, client assessments and diagnostic interviews, and develops and writes comprehensive intake and diagnostic summaries and reports; conducts mental health assessment and monitors level of functioning.
Attend client medical appointments as needed, provides physician and staff with updates; maintains medical records in accordance with standards.
Prioritizes medication and lab work monitoring with medical staff to maintain compliance.
Manages and documents contacts; enters and updates information in database.
Coordinates case management and ECC services; coordinates and links client to community resources and medical services; interfaces with other service providers and client support system.
Attends professional conferences and trainings as required.
Supervises student interns as directed (if eligible).
Knowledge, Skills and Abilities
General knowledge of the principles and practices of providing care to individuals who may be emotionally disturbed, socially dysfunctional, behaviorally disordered, suffer from mental illness and/or substance use disorders, and their families; general knowledge of community resources and human services network; general knowledge of community-based behavioral health principles and psychotherapeutic treatment techniques; general knowledge of the theories and techniques of counseling and crisis intervention; thorough knowledge of intake techniques and procedures; ability to evaluate and screen clients; ability to prepare adequate records and to report findings and data effectively; ability to solve problems within scope of responsibility; ability to establish and maintain effective working relationships with clients, supervisors, consultants, community partners, law enforcement, associates and the general public.
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