Email Opening Title Vehicle Diagnostics Engineer  Category Aftersales   Number of Openings 1   Location Irvine   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Description JOB SUMMARY: VinFast vehicle diagnostics engineers will support in debugging and verification of fixes to our vehicle software or hardware. The engineer will be able to work with software based diagnostic tools such as Vector CANOE or similar CAN based data logging equipment. The engineer will be tasked with reproducing reported issues, gathering the necessary information and logs to create a JIRA ticket to help the Vietnam based R&D team understand the issue and develop a solution. The engineer will work with vehicle technicians to configure the test vehicles with proper software and hardware baselines to validate the issues, service readiness feedback, and early training on emerging technical support issues.   RESPONSIBILITIES & KEY ACTIVITIES:   Handle diagnosis requests in a structured and timely manner using JIRA to track issues Reproduce reported issues and gathering the necessary information to submit to our Vietnam R&D team Support in debugging and verification of fixes to our vehicle software or hardware Utilize Vector CANOE, VFlash or INCA ETAS CAN data logging systems Work with technicians, using OBD based diagnostics tools, to resolve vehicle system issues based on DTCs reported. Understand software release planning cycles and version control       Position Requirements MINIMUM REQUIREMENTS: Bachelors Degree, or equivalent work experience Knowledge of Powertrain, Modern High Voltage EV power systems or ADAS systems Technical automotive background, a plus Strong written and verbal communication skills Experience working with Electric Vehicles, a plus Proven ability to lead by example and be innovative with processes and efficiencies Problem solving initiative to fix problems when they arise, and understand the root causes Ability to adapt quickly to new technology and systems Strong knowledge of MS Office Valid Driving License Perform and lead well under pressure Proficient in vehicle CAN analysis and flashing tools such as Vector Canoe and VFlash, a plus Experience using issue tracking tools such as JIRA and fleet management software to identify vehicle system software versions or update success.   Open Date 3/1/2024   Req Number AFT-24-00004   About the Organization Welcome to the Future of Mobility. VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam. VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year. Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO. We welcome you to join the charge.   Starting at   Salary Range   EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.   This position is currently not accepting applications. To search for an open position, please go to http://VinFastDealerSanFrancisco1LLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Field Service Technician - Florida in Irvine, CA Posted on: 3/12/2025 [Apply Now] B2B Sales Manager - Ebus in Los Angeles, CA Posted on: 1/13/2025 [Apply Now] Sr Manager SOX & Operational IT Audits in Irvine, CA Posted on: 1/28/2025 [Apply Now]

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