Share Email Opening Apply Now Title Direct Support Professional Team Lead - Residential  About the Organization CP Rochester and Happiness House are private nonprofit health, educational, residential and human service organizations that have been serving communities in the Finger Lakes Region since 1969 and the Greater Rochester Area since 1946. Today with sites in Rochester, Canandaigua, Geneva, Gorham, Midlakes and Waterloo, our agencies offer an array of educational, therapeutic, recreational, residential and family support programs and services for children and adults with and without disabilities. On average, our agencies serve 3,650 families each year and employ approximately 600 people. Our staff consists of dedicated and knowledgeable professionals and clinicians with expertise in the areas of Special Education, Early Childhood Education, Physical, Occupational, Speech and Music Therapies, Psychology, Service Coordination, Nursing, Dental Services, and Developmental Disabilities. Committed to serving individuals with autism, traumatic brain injury, neurological impairments, as well as a wide variety of developmental disabilities such as cerebral palsy and Down syndrome, our staff partners with individuals and their families to support them in meeting their goals.   EOE Statement CP Rochester and Happiness House are an equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.   Description Title: Direct Support Professional Team Lead - Residential Location: Benedict Road IRA, Pittsford, NY 14534 Salary: $17.50 - $20.00 per hour commensurate with experience ** This position is eligible for a $500 signing bonus!! This bonus is earned and payable as follows: 25% ($125) in the pay period following the 3-month anniversary of your employment; 25% ($125) in the pay period following the 6-month anniversary of your employment; and 50% ($250) in the pay period following the one-year anniversary of your employment. ** Employment: Full-time 40-hour work week. Sat-Sun 6am-2pm and Mon-Wed 2pm-10pm (Thu & Fri off) Requirements: High School Diploma or equivalent required. Associate’s Degree in human services or related field as determined by the department or program preferred. An equivalent combination of education and experience may be acceptable. Experience in providing service to individuals with disabilities preferred. Demonstrated ability to plan and organize the daily operations of the department or program. Demonstrated ability to effectively communicate orally and in writing. Demonstrated ability to exercise good judgment in planning, implementing and evaluating work with individuals, customers, and employees. Demonstrated tolerance for stressful interactions and situations. Must have a valid NYS Driver’s License and ability to travel in the Rochester area. Competency Requirements: Collaboration Skills and Team Development Leadership Skills Relationship Management Organizational Skills Summary/Objective: This position provides leadership and oversight to Residential Direct Support Professionals (DSPs) while on shift to ensure quality service delivery. This position serves as a liaison between the DSPs and the supervisor or manager. Essential Functions: Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Completes all documentation requirements in a timely manner. Provides oversight to ensure safety and supervision of individuals. Communicates, in a positive manner, the mission, vision, organizational values and program or departmental goals to employees. Provide direct oversight and problem-solving support to employees in accordance with Agency policy and expectations. Maintains necessary documentation and reports as required and per agency policies. Communicates agency, regulatory body and departmental or program policies, procedures and standards of work in a positive manner. Shares important information regarding the safety and welfare of others. Communicates with departmental manager and director to assess progress, problem solve, make decisions and accomplish the goals of the program/department. Trains new team members as needed. Maintains accurate billing for the program per policy and regulations. Demonstrates professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene. Acts as a role model for employees in carrying out the Mission, Vision, and Guiding Principles of CP Rochester and of the Residential program. Is approachable and responsive to staff. Completes tasks related to the functioning of the program or department. Communicates effectively with employees, service providers, individuals, caregivers, family members, and the community to ensure services are individually focused and promote independence, productivity and choice. Complies with Regulatory and Agency audits (internal and external). Attends meetings as assigned and communicates information to staff. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development. Adheres to agency’s policies and procedures as well as department guidelines. Supervisory Responsibility: None. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a residential setting. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift up to 50 pounds and assist with consumer transfers. Ability to push and pull 250-300 pounds – maximum weight (individual in wheelchair). Mental Requirements include: general intelligence, motor coordination skills, coordination of eyes, hands and feet, verbal intelligence and numerical intelligence. Environmental conditions include: noise conditions, injury exposures, atmospheric exposure to disinfecting and odor reducing cleaning supplies, cleansers and chemicals. Travel: Travel is primarily local during the business day, but employee may be expected to work at any of the residential houses. Our comprehensive benefit plan includes but is not limited to: Affordable Medical / Dental / Vision Insurance 17 days Paid Time Off (PTO) Paid Sick Time 8 Paid Holidays 403(b) and/or ROTH Retirement Plan with employer match Additional Insurance Offerings – Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection Employer Paid Health Reimbursement Arrangement (high deductible medical plan) Employer paid Life Insurance, Short-term and Long-term Disability Insurance Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College   Position Requirements   Location CP Rochester - Residential Services   Full-Time/Part-Time Full-Time   Shift -not applicable-   Category Operations   Number of Openings 1   Req Number OPE-24-00007   This position is currently accepting applications. 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