Share Email Opening Title Systems Administrator  Category Information Technology   Description NetSPI is a dynamic cyber security company headquartered in Minneapolis. We are the global leader in offensive security, delivering the most comprehensive suite of penetration testing, attack surface management, and breach and attack simulation solutions. Our global cybersecurity experts are committed to securing the world’s most prominent organizations, including 9 of the top 10 U.S. banks, 4 of the top 5 leading cloud providers, 4 of the 5 largest healthcare companies, 3 FAANG companies, 7 of the top 10 U.S. retailers & e-commerce companies, and many of the Fortune 500. NetSPI is constantly growing and looking for innovative minds to join us in helping some of the largest organizations in the world protect their technology and data from cyber criminals. We are on an exciting journey to redefine the offensive security market with a platform driven approach that will address our customers’ most pressing security challenges. If you thrive in a collaborative setting and enjoy working with best-in-class technology – we want to meet you! Join the mission as a Systems Administrator on our internal Service Desk team.  We’re looking for a technically proficient and customer focused individual to support our internal systems, services, and staff to ensure the company can deliver.  Responsibilities: Provide support to staff across all company departments and service lines, resolving technical issues promptly and effectively. Manage and troubleshoot operating systems, including Windows and Mac environments. Administer and maintain EntraID, ensuring proper user access, group policies, and security configurations. Implement and manage Microsoft Intune for device management, including deployment, configuration, and compliance monitoring. Manage and maintain Jamf for macOS device management, including software distribution, patch management, and configuration profiles. Administer and support AWS services and infrastructure, including managing user accounts and IAM (Identity and Access Management) configurations as well as creating and managing EC2 instances to support company operations. Create and manage VMware guest systems, including provisioning virtual machines (VMs), configuring resource allocations, and ensuring proper network connectivity and storage access. Collaborate with other IT teams to troubleshoot and resolve complex technical issues, escalating when necessary to ensure timely resolution. Document and update standard operating procedures, knowledge base articles, and technical documentation to facilitate knowledge sharing and training. Provide end-user training and support for standard office productivity applications, and other business software. Manage and prioritize tickets in the company's standard ticketing tool, ensuring SLAs are met and end users are kept informed of progress. Stay current with industry trends, best practices, and emerging technologies, continually enhancing skills and knowledge to support the evolving needs of the organization. Minimum Qualifications: 4+ years of experience in system administration or technical support roles, preferably in a multi-platform environment. Strong understanding of Microsoft operating systems and macOS. Experience with EntraID, Intune, and other Microsoft cloud services. Familiarity with AWS services, such as EC2 instances, and IAM. Proficiency in troubleshooting hardware, software, and network issues. Excellent communication and interpersonal skills, with the ability to effectively interact with end users and collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving technical issues. Ability to work independently with minimal supervision and prioritize tasks effectively in a fast-paced environment. Preferred Qualifications: Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or AWS Cloud Practitioner. Experience with VMware virtualization technologies, including vSphere and vCenter. Knowledge of scripting languages (e.g., PowerShell) for automation and task automation. Previous experience with ITIL (Information Technology Infrastructure Library) practices and IT service management frameworks. Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.   Location Minneapolis   About the Organization NetSPI is a fast-growing, dynamic cybersecurity company headquartered in the North Loop of Minneapolis. As the leader in vulnerability orchestration and security testing, we're continually growing, and we pride ourselves on keeping absolutely current and cutting-edge in everything we do.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Email None Specified  supervisorUID None Specified  This position is currently not accepting applications. 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