Share Email Opening Apply Now Title Guest Services Associate  EOE Statement At James Madison’s Montpelier, we embrace the spirit and ideology of the Constitution and strive to form a more perfect union through embracing diversity and inclusion and we celebrate, support, and thrive on it for the benefit of our employees, our visitors, and our community. The Montpelier Foundation at James Madison’s Montpelier strives to become an equal opportunity workplace through the development of programs and positions specifically targeted toward attracting a diverse pool of applicants.   Category Retail   Description The Guest Services Associate is responsible for providing outstanding customer service to all Montpelier visitors as they tour the historic site. The Guest Services Associate's primary focus will be all front line operations including the sale of Montpelier Museum Shop merchandise, tour ticketing and reservations, membership sales and general visitor assistance. All Guest Services staff should be able to provide current information about Montpelier's daily tour and special event schedule, Museum Shop merchandise, Montpelier memberships, and helpful advice about touring the grounds. DUTIES Maintain working knowledge of all tour operations, logistics and brief content of daily tours both standard and specialty. Maintain working knowledge of basic information on the Madisons and plantation. Sale of Musuem Shop merchandise. Sale of daily tour tickets and Montpelier memberships. Provide friendly and helpful service to all Montpelier visitors, both in person and on the phone. Provide clear wayfinding directions to guests. Maintain working knowledge of ticketing and retail software. Stock, maintain and clean the retail sales floor.   Full-Time/Part-Time Seasonal   Application Documents Required   Pay Rate $14.00   Exempt/Non-Exempt Non-Exempt   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Manager of Institutional Giving (Grants Manager) in Montpelier Station, VA Posted on: 2/2/2024 [Apply Now] Director of Strategic Partnerships and Advancement in Montpelier Station, VA Posted on: 2/6/2024 [Apply Now] Tour Guide in Orange, VA Posted on: 4/25/2024 [Apply Now] Memorialization Public Historian in Orange, VA Posted on: 12/6/2023 [Apply Now]

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