Share Email Opening Apply Now Title Refugee Services Employment Assistant  About the Organization St. Vincent Catholic Charities (STVCC) is a non-profit, human services agency dedicated to serving the most vulnerable. Every year, thousands of lives are transformed through the agency's programs which include foster care, adoption, mental health counseling, refugee services, and an Immigration Law Clinic. Located in Michigan's capital and with more than 70+ years of compassionate service to the community, STVCC is proud to have forged relationships with community partners of almost every creed. STVCC's work is carried out by employees (and interns/volunteers) and we welcome those passionate about serving others to join us on this journey of providing help and hope.   Category Case Management   Description Job Summary Provide direct support to clients as directed, deemed or appropriate at the request and/or direction of supervisory staff and Job Developer/Case Managers. Direct support includes applications, resumes, interpretation and translation of documents and transportation services relating to clients, program and agency. Agency Expectations of Employee Supports Mission, Vision and values of agency. Is sensitive to cultural diversity of colleagues and clients served. Represents St. Vincent Catholic Charities in a professional, conscientious manner at all times. Demonstrates ongoing professional growth and knowledge through training and experience. Forges mutually respectful partnerships with persons served and their families to assist them in gaining skills and confidence to address the problems and issues they face. Believes in the capacity of people to grow and change. Role and Responsibilities Assist in the employment process for clients. Including employment applications, resumes and interviews. Provide interpretation services, both within the agency/program and to outside the Agency partners, if applicable. Provide translation services, both within the agency/program and to outside the agency partners, if applicable. Provide transportation, as deemed necessary, from the airport (arrival), for DHS. Social Security, health appointments, employment services clothing, supportive services, etc. Identify job upgrade possibilities when working with clients. Case note all appropriate contacts and activities relating to job development Maintain on-going communication with Employment Coordinator, Case Managers and other Program staff to ensure employer/client needs and requests are addressed. Assist with maintaining relationships with local businesses to identify job placement opportunities through various means including, but not limited to: Telephone calls Interviews Track contacts with employers on forms provided by DHS and on STVCC forms while working with client's employment processes. Work with employers to develop onsite training opportunities and communicate those opportunities to case managers and Refugee Trainer, if applicable. Work with businesses and agencies to remove employment barriers and resolve issues related to refugee integration in the workplace and independence of refugees, when applicable. Assist employers with addressing issues related to job performance and provide assistance with improving performance by: Providing ongoing education to the employer regarding characteristics of the refugee and assist with strategizing appropriate steps to improve the refugee's job performance. Communicating with case managers regarding concerns, issues, etc. related to job performance in order to act as a liaison to meet the needs of both the employer and the refugee employee. Monitor employment progress, including 90-day and 180-day retention follow up with employers, for refugees who secure employment. Assist Case Managers in retrieving Paystubs when necessary. Receive job claims and scan them to the local DHHS office. Maintain a professional appearance and behavior as a representative of the Agency and Program. Attend and actively participate in Agency and Program meetings, conferences, in-services and other meetings deemed appropriate. Prepare record copies of job claims, if applicable. Provide interpretation and translation for any department as needed. Assist in gathering information for reports and grants, if applicable. Complete and submit a time accounting document on a daily basis as determined by the director of Refugee Services.   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Hours   Salary Range   Location St. Vincent Catholic Charities - Lansing   Open Date 4/10/2024   Position Requirements Qualifications and Education Requirements   Education: High school diploma required, possession of a four-year undergraduate degree (Bachelor Degree) with or without experience preferred.   Language: Fluent in written and spoken English.   Experience: Prior Case Management experience in social services field preferred. Experience with people from a culture outside the United States. Empathy for and understanding of refugees preferred. Two years of experience in marketing and networking. Demonstrated ability to recruit and retain new employers.   Registration, licenses, certifications or special training: Competency in basic computer programs including all MS Office programs. Prefer ability to work beyond the parameters of posted Agency/Program hours of operation as necessary to complete Job Responsibilities. A valid Michigan Driver License, access to reliable transportation and maintain appropriate insurance.   Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Emotionally able to work with information that may be traumatic in nature, as well as, work with individuals or families in crisis or experiencing trauma. Ability to stand and/or walk up to 8 hours per shift. Work involves talking, stooping, squatting, twisting, climbing, kneeling, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms. Vision abilities required by this job include close vision, distance vision and the ability to adjust focus. May be required to push, pull, lift, and/or carry up to 25 pounds. Ability to sit and use computer workstation, including keyboard and visual display terminal for extended periods of time. Noise in the work environment is usually moderately quiet but can be very loud at times. Work in an environment with various degrees of discomfort. Driving as needed throughout the day.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Additional Notes This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change duties at any time.   Signing Bonus   Benefits Comprehensive package including medical, dental, vision, LTD, STD, retirement, life, etc. Sick, vacation, and holiday accrual.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Additional Information   Close Date   Full Job Description None Specified  Benefits Information None Specified  This position is currently accepting applications. 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