Share Email Opening Apply Now Title QA Specialist/Data Analyst   Post Internal Days 0   Category Quality Management   Description Position Description: The QA Specialist/Data Analyst aggregates and provides data reports for the Unaccompanied Children program and conducts routine record reviews to ensure the quality of practice and compliance with all regulations and performance expectations of the Federal Office of Refugee Resettlement (ORR) and the relevant regulations of the New York State Office of Children and Family Services (OCFS). Responsibilities include, but are not limited to: Conduct routine record reviews of electronic records in the ORR portal; Collect data and report on specific quality measures required by the above regulatory and oversight agencies; Run and distribute reports on a regular schedule and on an as needed basis; Under the guidance and direction of the PMMI Director, develop and implement continuous quality improvement activities; Participate in preparation meetings with the direct supervisor to ensure accurate data aggregation and analysis; Run and prepare reports in preparation for ORR/FSS reviews and audits; Partner with key stakeholders to inform design of data collection and reporting systems and KPI dashboard; Monitor for quality, consistency and timeliness of data reporting for export to data visualization and electronic platforms; Work with program management to support audit preparation and response.   Position Requirements Commitment to program excellence; Bachelor’s Degree with 2 years of experience in research and analysis, quality assurance, or related area; Proficiency in the use of computer applications; Tableau, Excel Ability to participate in the development and identification of appropriate output metrics; Prior experience with ORR Unaccompanied Children programs a plus; Attention to detail and excellent communication and interpersonal skills; Ability to handle multiple assignments; Willingness to work as part of a team process.   Full-Time/Part-Time Full-Time   Salary   Benefits   Work Location   Division Quality Management   About the Organization It is our vocation to serve those in need, to aid those who desire help, and to guide those who seek better lives. Through supportive interventions, we provide help, create hope and preserve dignity. We provide help by offering an array of services for underserved families and individuals with special needs. All that we do is delivered with care, compassion, and respect, to address fundamental challenges, improve well-being and increase self-sufficiency. We create hope by strengthening and empowering families and individuals in need. By providing shelter, care, treatment, rehabilitation, counseling, training, and connection to high quality allied services, we produce holistic solutions that enhance each person’s physical, mental and social well-being, as well as their positive connections to family and community. We preserve dignity with a faith-based commitment to recognizing the value of each person we serve, regardless of race, religion, creed, or life circumstances.   EOE Statement We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status. This does not include pregnancy, sex stereotyping, gender identity, gender expression or transgender status, status as a parent, marital status, political affiliation – all of which are on the website. CGS does not tolerate discrimination in any employment opportunities or practices, based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.   This position is currently accepting applications. 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