Share Email Opening Apply Now Title IT Tech Support  EOE Statement The Academy is an Equal Opportunity Employer. Subject to its constitutional and statutory rights as a religious organization, it is the policy of the Academy to extend equal opportunity for employment and to not discriminate on the basis of listed categories in any federal, state, or local laws applicable to the Academy, except where a prohibition on discrimination is inconsistent with the religious beliefs or exercise of the Academy. The equal opportunity for employment will apply to all employment decisions and all phases of employment. When necessary, and as required by state or federal law, the Academy shall provide reasonable accommodation to applicants and employees with disabilities. As a religious organization, the Academy reserves the right, in all of its employment decisions and policies, to prefer individuals who share its faith and who are committed to carrying on its religious beliefs, message, and mission. By accepting employment with the Academy, an individual agrees to faithfully follow the religious beliefs of the Academy as outlined in the Statement of Faith and to do nothing to undermine its religious mission. If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason with or without notice or cause.   Category Staff   Close Date   Description Scottsdale Christian Academy (SCA) is a Christ-Centered covenant Christian school in our 5th decade in metropolitan Phoenix, Arizona. First founded in 1968, the high school opened in 1973, and has maintained its core mission of maximizing the God-given potential of each student, preparing them to live lives of distinction, by impacting the world for Jesus Christ. We provide a Christian worldview education with academic excellence, arts, and athletics. We are accredited by Cognia and the Association of Christian Schools International (ACSI). SCA seeks Christian professionals who are Christ-centered, competent, compassionate, relational, of high character, and who are impassioned in their field. If that describes you and you are gifted in the areas listed below, we welcome you to consider applying for this position. SCA offers competitive salaries commensurate with experience. SCA conducts pre-employment and drug screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. A Level One Fingerprint Clearance Card is also required. IT Tech Support will manage and optimize SCA owned student, faculty and staff computer systems and network connections to ensure high levels of availability and security of the supported devices and applications. This person shall be spiritually mature and shall reflect the purpose of the school, which is always to honor Christ.   REQUIRED PROFESSIONAL QUALITIES: Education & Certification College diploma or university degree in the field of computer science and/or 5 years equivalent work experience. Certifications in Microsoft technologies preferred. Experience Working technical knowledge of network, PC, and platform operating systems, including Windows 10/11, Windows Server 2008, 2012r2, 2016, 2019 and Mac OSx. Extensive application support experience with Microsoft Office 365, Microsoft Office suite 2016, IE, Firefox, Chrome and Edge browsers, Adobe Creative Suite. Working technical knowledge of current systems software, protocols, and standards, including (Cisco Meraki firewalls, Active Directory, Cisco Meraki Wireless Networking). Strong knowledge of local area network administration. Hands-on software and hardware troubleshooting experience. Experience managing VOIP Phone systems (i.e., GotoConnect, RingCentral or similar solutions) Experience with data management. Experience documenting and using help desk ticketing systems. Knowledge of applicable data privacy practices and laws. Familiarity with audio and video equipment setup   Skills: Strong customer service orientation Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong interpersonal and oral communication skills. Adept at reading, writing, and interpreting technical documentation and procedure manuals. Ability to conduct research into hardware and software issues and products as required. Ability to present ideas and solutions in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Skilled at working within a team-oriented, collaborative environment. Good understanding of and willingness to support the organization’s goals and objectives.   Working Conditions & Physical Requirements: 40-hour onsite work week with on-call availability as needed; work hours may vary depending on various weekly school events. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Occasional inspection of cables in floors and ceilings. Lifting and transporting of moderately heavy objects (up to 50 pounds), such as computers and peripherals.   ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES   Participate in and support one-to-one device planning, deployment and maintenance of student and employee issued laptop/tablet devices. Image and deploy student and employee devices using a combination of SCCM/Config Manager and MS Intune. Deploy applications and software updates needed to support devices in a classroom and/or school learning environment. Manage all operating systems and end-user software. Manage communications (including O365) and connection solutions, including laptop/tablet connectivity to local area network (including wireless) and Internet applications. Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. Perform network and security audits. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems related to SCA issued student and employee devices. Create required reports in response to business needs. Open, document, resolve and close help desk tickets related to SCA issued student and employee device issues. Provide Audio/Visual setup and support.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category High School Assistant Athletic Director in Phoenix, AZ Posted on: 3/22/2024 [Apply Now] Part - Time Elementary Aftercare Aide in Phoenix, AZ Posted on: 6/27/2023 [Apply Now] Other Jobs Within 60 Miles Substitute Teacher in Phoenix, AZ Posted on: 9/29/2022 [Apply Now] Upper School English Language Arts (ELA) Teacher in Phoenix, AZ Posted on: 10/18/2023 [Apply Now] High School Science Teacher in Phoenix, AZ Posted on: 3/7/2024 [Apply Now] Middle School/High School Makerspace STEM Teacher in Phoenix, AZ Posted on: 4/2/2024 [Apply Now] Part-Time Strings Teacher (4th - 8th grade) in Phoenix, AZ Posted on: 4/16/2024 [Apply Now]

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