Share Email Opening Apply Now Title Lead Case Manager (Intrepid)  About the Organization OUR MISSION Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach. We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively. OUR VISION We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs. We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.   Full-Time/Part-Time Seasonal   Exempt/Non-Exempt Non-Exempt   Shift Various Shifts   Number of Openings 1   Category Emergency Services   Location Austin, TX   Description *** Applicants must live in or near Austin, TX ***   JOB PURPOSE: The Lead Case Manager will have general oversight and coordination of other case management. The Lead Case Manager ensures staff are completing intake, coordinated assessment, individualize housing plan, and making appropriate community referrals for additional services. The Lead Case Manager ensures staff maintains appropriate contact with the client, that quality services are provided and that the individualize housing plan is completed timely.   Position Requirements ESSENTIAL JOB RESPONSIBILITIES: Oversee all services and operational activities. Provide comprehensive case management that includes, but not limited to: screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to health, mental health, employment, housing and other community resources. Foster a professional and welcoming environment in all interactions with clients, guest, vendors and colleagues, regardless of differing identities, backgrounds, beliefs and choices. Manage and evaluate the performance of assigned staffed. Develop and maintain a professional and supportive relationships with staff and subordinates. Provide information regarding services and transportation as needed to people seeking services. Work in tandem with case managers to assist clients in reaching their case plan goals. Continually monitor and evaluate each client’s progression through their case management plan, and develop corrective action revisions to the plan as needed. Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with established guidelines. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Participate in weekly case staffing with case managers. Maintain confidentiality in all areas of the service population and program operations. Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."   ESSENTIAL QUALIFICATIONS: EDUCATION: Required- 4-year bachelors or undergraduate degree from an accredited Program/university, preferably in one of the following areas: Social Work, Psychology, Criminal Justice, Sociology or related field of study. Preferred- Graduate degree from accredited program/university in a related field. EXPERIENCE: 1+ year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. Preferred experience in working in a social or public service environment with case management experience. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. LICENSES: Driver’s License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.   EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.   Salary/Wage   EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."   This position is currently accepting applications. 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