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Title

Case Manager (Intrepid)  

About the Organization OUR MISSION



Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.



We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.



OUR VISION



We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.



We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.



 
Full-Time/Part-Time Seasonal  
Exempt/Non-Exempt Non-Exempt  
Shift Various Shifts  
Number of Openings 1  
Category Emergency Services  
Location Austin, TX  
Description

**** Applicants must live in or near Austin, TX; This is a seasonal position, with hours based on assignment ****

 

JOB PURPOSE:

The case manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established state and federal standards. Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

 
Position Requirements

ESSENTIAL JOB RESPONSIBILITIES:

  • Coordinate referrals, service planning and documentation of services for assigned caseload.
  • Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
  • Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
  • Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
  • Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
  • Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
  • Refers clients to appropriate programs or other agencies based on clients’ needs and in accordance with their program plan.
  • Completes discharge plans of clients exiting the program; transfers file contents to non-active file.
  • Meet all deadlines required by program supervisor and partners.
  • Meet all federal and state regulatory guidelines and standards that are applicable to this position.
  • Maintain a caseload in accordance with agency policies and procedures contract standards.
  • Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
  • Maintain a minimum number of weekly contacts with clients.
  • Engage and involve client in the casework process.
  • Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
  • Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.
  • Participate in weekly case staffing with case managers.
  • Maintain confidentiality in all areas of the service population and program operations.
  • Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

 

ESSENTIAL QUALIFICATIONS:

EDUCATION: Required- 4-year bachelors or undergraduate degree from an accredited Program/university, preferably in one of the following areas: Social Work, Psychology, Criminal Justice, Sociology or related field of study. Preferred- Graduate degree from accredited program/university in a related field.

EXPERIENCE: 1+ year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. Preferred experience in working in a social or public service environment with case management experience.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the

employer’s sole discretion.

LICENSES: Driver’s License with a clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

 

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.

 
Salary/Wage  
EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."  

This position is currently accepting applications.

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