Share Email Opening Title Human Resource Generalist  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description #ExperinceInspiro in Coeur d’Alene Idaho! – We are looking to add a HR Generalist to our team!   Inspiro is a pioneering leader in global customer experience management. With headquarters in the Philippines and offices in Coeur d’Alene, ID; and Managua, Nicaragua, we blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 30,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries. Welcome to Inspiro. The future of BPO.   As a HR Generalist, your primary responsibility will be the aligning of business objectives with employees and management in designated business units, with a secondary responsibility of Payroll and Benefits Administration.   Pay: $20.60/hr Work Location: 200 W Hanley Ave. Coeur d’Alene, Idaho 83814   Responsibilities: Consults with management, providing HR guidance when appropriate Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention Provides HR Policy guidance and interpretation. Provide training on use of Payroll system and Benefits system to New Hire classes. Create/Update/Maintain employee files (physical & data) Create/Update/Maintain employee benefit status using benefit provider portals Create/Update/Maintain Orientation materials Respond to Employment Verification inquiries Payroll processing Other similar and/or related responsibilities as assigned   Perks and Benefits: AWESOME BENEFITS!!!! Full Medical, Dental, Vision, paid holidays, Life Insurance, Long-Term Disability, & Short-Term Disability. Progressive PTO and Annual Cash Out: 1st year= 120 hours, 2nd year= 140 hours, 3rd year= 160 hours, 4+ years= 180 hours earned. DAY ONE eligibility of 401k investment, with 3% match after 1 year. Childcare Reimbursement up to $250 monthly after 90 days of employment. $25 Internet/Gas Stipend per month after 60 days of employment. 2 paid “You Days”: one earned after 90 days and 120 days. *Conditions apply to various benefit eligibility   Position Requirements Requirements: A minimum of 3 years Human Resources experience: preferably in a call center environment A minimum of 2 years Payroll and Benefits Administration experience: preferably in a call center environment Full understanding of HR functions and best practices Better than average written and spoken communication skills. Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS). General knowledge of various employment laws and practices Excellent organizational and analytical skills.   Full-Time/Part-Time Full-Time   Shift -not applicable-   Location Inspiro CDA   About the Organization A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics. For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities. Inspiro is owned by Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui & Co., Ltd. This new company combines KDDI Evolva and Relia's expertise in contact centers, back-office operations, and information technology to create Japan's largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally.   This position is currently not accepting applications. To search for an open position, please go to http://CRMUSInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Boost Voice Call Center Agent in Coeur d Alene, ID Posted on: 5/15/2025 [Apply Now] Security Officer in Coeur d Alene, ID Posted on: 4/22/2025 [Apply Now]

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