Full Time
Washington, DC
Remote/Hybrid 2days
6 Year Experience
Professional Services
Reports to the Project Manager
Status: Citizen or Green Card Holder (Position Requires Clearance)
Assurety Consulting has a great opportunity for a Business Technical Analyst II Position. Business/Technical Analyst II with functional requirements, data-related requirements management, and technical testing experience. Must have business analysis, ideation, problem-solving, UI/UX understanding, and API and data exchange background. Software Engineering/SQL Development Background is a plus. You will be part of a technical team responsible for developing business, functional, and technical requirements for financial, compliance, accounting, mailing, marketing, sales, service quality measurement, and tracking systems. You must have prior knowledge and experience in working with data driven, B2B systems. The job will also include working with clients, business and product owners, software developers, QA Analysts, and at times performing QA activities. This applicant must have strong documentation skills, someone who is good with verbal, written, and documentation skills, and be willing to learn about programs we support and can cover team members when they are unavailable. This new person must be self-motivated, available to readily support, and be an integral member of the team.
Assurety Consulting genuinely cares about its employees. We bring together the best people and the best careers. Our family of talented and focused professionals enjoy Assurety Consulting's generous PTO and Holidays, great benefits, and great pay.
All employees of Assurety share one job description which is to keep its customers and help grow the company.
GENERAL FUNCTION:
- Manages tasks and documents status and reports the status to the manager and client.
- Must be able to lead and direct the activities of technical, functional analysis, and data design activities of a project.
- Must be able to plan, execute, and manage QA testing activities driven by hands-on manipulation OF DATA FILES (FLAT DATA FILES, \ XML FILES, AND Jason files) and report the results.
- Must be able to work with customer management and provide technical and functional guidance to customers regarding their software readiness to participate in client programs.
- Must be able to think about products, services, and functionality in terms of data. Must be able to conduct data modeling.
- Elicits B2B data and functional requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
- Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.
- Provides Customer Support and Customer Onboarding Support on Software functionality.
- Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements and delivers the following artifacts as needed: (Technical Requirements /Functional requirements (Software Requirements Document), Process Flow, workflow and data flow documents, Use Cases, GUI, (Screen and Interface designs), training guides and materials, user guides, technical guides, Data specific modeling design.
- Utilizes his/her experience in using enterprise-wide requirements definition and management systems and methodologies.
- Successfully engages in multiple initiatives simultaneously.
- Works independently with users to define concepts and under the direction of project managers.
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Develops requirements specifications according to standard templates, using natural language.
- Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Be the liaison between the business units, technology teams, and support teams.
- Will be tasked to help with the QA process and training material development.
QUALIFICATIONS:
- Excellent communication skills to lead activities and deliver quality deliverables.
- 5+ years of professional experience analyzing business needs, performing business process engineering, proposing business solutions, and documenting requirements.
- 5+ years of business analysis experience in a client-facing role.
- SQL Development skills and experience
- QA skills and automation experience. Business Analysis and requirements management skills. Served as a requirements analyst in 4-5 projects in the past as a team member and in a lead capacity on at least one project.
- User management skills
- Strong documentation skills, good verbal, written, and documentation skills.
- Technical Writing skills
- Customer service, and communications management experience in managing customer expectations.
- Prior QA and QA Automation experience writing scripts to automate testing processes is a Must.
- Understand XML, Jason, and relational databases; Past database development, data analysis, and programming experience is needed.
- Must have a bachelor’s degree in computer science or information systems or science-related field or related experience, a master’s degree in the related field is a plus.
- Must be a U.S. citizen and/or authorized to work in the United States on a full-time basis for any employer.
- Must be able to get cleared with Sensitive Level-Public Trust US government clearance.
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