Email Opening Apply Now Title Accounts Receivable and Customer Service Specialist  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Full Time position (40 hours per week). The qualified candidate will have a minimum of two years medical billing/AR experience, medical terminology, CPT/ICD-10, and PM/Electronic Health Records (EHR) experience. The qualified candidate has excellent phone communication skills and can communicate effectively with patients, coworkers, physicians, and nurses. Must be able to write clear and concise notes and have excellent time-management skills. Strong Excel and data entry skills required. Position will be based in Raleigh at our Glenwood location. When applying please include your salary requirements. Raleigh Medical Group, P.A. is a large, independent, multi-specialty group with several locations in the Triangle area. Raleigh Medical Group offers an excellent benefits package, including competitive compensation and all full-time employees, working 30 hours or more per week, are eligible for the following benefits and more: group health, dental, Flexible Spending, Health Savings Account, life insurance, short- and long-term disability, 401k and PTO.   Position Requirements Essential Job Responsibilities: Handle all patient correspondence, phone calls, and walk-ins in a professional and courteous manner. All phone calls must be returned in 48 hours. Post patient payments which includes cash, checks, and credit cards. Set patients up on an acceptable payment plans Review credit balance accounts for possible overpayments or erroneous adjustments on daily basis. Transferring patient credits to open vouchers prior to processing patient refund requests in a timely and accurate manner. Process all patient, insurance and divisional refunds in a timely manner. Work with billing and posting staff to expedite claim resubmission, refunds or other payment related issues. Troubleshoot claims and file appeals as needed. Process adjustments / write offs per department policy and provide supporting documentation with the appropriate notes. Ensure that patient demographic and insurance information is updated in timely manner. Maintains strict confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) regulations. Maintain the security of protected health information (PHI); including what PHI access is allowed and the reason for access to PHI. Report to work at the scheduled time and seldom be absent from work. Other duties as assigned.   Minimum Essential Qualifications: High school diploma or equivalent. Minimum two years of experience in medical billing/AR experience, medical terminology, CPT/ICD-10, and PM/Electronic Health Records Data Entry Skills Excellent phone communication and time-management skills Intermediate Excel skills   Mental/Physical Requirements: Involves sitting for approximately 90% percent of the day, and walking and standing for the remainder. May require some lifting and bending. Stress can be triggered by workload and difficult patients. Manual dexterity using a calculator or keyboard.     Full-Time/Part-Time Full-Time   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Licensed Practical Nurse in Raleigh, NC Posted on: 3/17/2023 [Apply Now] Registered Nurse- IM in Raleigh, NC Posted on: 3/17/2023 [Apply Now] Registered Nurse / Licensed Practical Nurse - IM in Raleigh, NC Posted on: 3/17/2023 [Apply Now] Recovery RN - Endoscopy in Raleigh, NC Posted on: 3/17/2023 [Apply Now] Patient Service Representative - Cary GI in Raleigh, NC Posted on: 3/17/2023 [Apply Now]

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