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Title

Launch Quality Engineer 

Category Technical Services  
Number of Openings 1  
Location Los Angeles  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Description

The launch quality engineer is responsible for managing new vehicle launch activities in market, directly working with product engineering and engineering quality organizations, to monitor, define and develop any necessary corrective actions for any retrofit/re-flash that may be necessary for the vehicle to meet customer pre-delivery inspection standards. The role will require directly liaising with engineering, quality, manufacturing plant, logistics & service both in Vietnam and the US, to manage the activities.

This position will be responsible for detailing business needs and cases for working with logistics in sourcing suppliers/partners and managing supplier/partner to accomplish the business needs in a timely manner. Directly responsible for providing timely feedback and report out on all activities to management and stakeholders.

RESPONSIBILITIES & KEY ACTIVITIES:

  • Be primary contact interface between logistics, sales & service to engineering, in assessing, organizing and managing all pre-delivery quality issues prior to new vehicle launch and delivery to customers.
  • Assure compliance with technical and organizational requirements. This includes sharing, uploading and maintaining information in warranty & issue management systems.
  • Assist logistics in providing any work instructions for SOW in their sourcing a supplier/vendor for retrofits and/or re-flashes at port, yard hold or service facilities.
  • Willingness to travel locally as required to fulfill job responsibilities, sometimes with minimal notice.
  • On-site support to resolve quality or delivery related issues.
  • Support containment and corrective actions as required, keep and maintain clear records of such events.
  • Communicate issues and resolutions clearly and effectively to the engineering team in Vietnam. Support and lead telephone conferences between all parties to resolve issues.
  • Create, manage, monitor & provide status report on rework/re-flash KPI’s and/or port inspection reports to management.
  • Primary contact for service to act as liaison with engineering to get any last mile delivery related issues addressed.
  • Assist field quality engineer as necessary in triage of returned parts.
  • Assist engineering quality as necessary in part recovery and vehicle condition reports.
 
Position Requirements

MINIMUM REQUIREMENTS:

  • Bachelor of Science in Engineering required
  • 5+ years of practical experience in automotive engineering and quality with understanding of standards and procedures
  • Experienced in field service, technical support, or production support in a technical or manufacturing environment
  • Technical background with an understanding of electrical engineering, mechanical and software engineering
  • Leadership, teamwork and interpersonal skills
  • Able to work in a fast-paced environment
  • Excellent critical thinking and good communication
  • Self-motivated, results driven, able to work with minimal supervision
 
Open Date 6/17/2022  
Req Number TEC-22-00005  
About the Organization Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.
 
EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.  

This position is currently accepting applications.

Apply Now



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