DEPARTMENT: Information Technology
REPORTS TO: Vice President, Information Technology
SUMMARY: The Systems Administrator roleis responsible for the performance, maintenance, and enhancement of the Bank's IT infrastructure. As well as providing Tier 2 support, meeting service level agreements, troubleshooting, and enhancing IT procedures and services.
Quickly and accurately identify network and/or environment issues including root causes.
Recommend appropriate solutions to address the Bank’s technical challenges.
Identify needs and implement solutions while prioritizing system uptime.
Facilitate business line operations through technical assistance by phone, email, or in-person as needed.
Build and expand internal knowledge base to support technology infrastructure, hardware, and software troubleshooting.
Manage server security such as; configuration, patching, and, vulnerability remediation as needed.
Proactively monitor system health and performance.
Propose technology innovations that support the Bank’s mission and vision.
Provide technical advisory for business lines during project initiatives.
Design and implement various workflows.
Maintain workload organization and follow through issues to completion.
Record and maintain required information to support accurate reporting for Senior Management.
Maintain continuous knowledge of industry best practices for managing the Bank’s technology infrastructure.
Adhere to established IT policies and procedures
Comply with all applicable banking regulations.
Follow security protocols within the Bank to ensure the safeguarding of non-public personal information.
Perform other duties as assigned.
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
Associates degree or an equivalent level of training or experience.
2+ years relevant experience in a technical administration role.
Azure AD/Office 365
Windows Desktop OS
Windows Server OS
Log Event Management
Endpoint Security Solutions
Backup & Archive Solutions
Public Cloud Infrastructures
Principle of Least Privilege
Microsoft, Security+, Network+, CCNA, GIAC
About the Organization
We are people serving people. Established in 1849, Savings Bank of Danbury is a full-service community bank rooted in history and positioned for the future. We provide a full array of deposit, savings, and lending services for individuals and businesses. Through modern banking technology, our customers can access to their accounts and manage their money anytime, on the go. We are committed to employing highly motivated people who value customer care, professionalism, and team success.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee:
Is regularly required to operate a computer and other office equipment, such as, a copy machine, calculator, phone, and computer printer.
Must be able to remain in a stationary position 60% of the time.
Is required to have close visual acuity to perform an activity such as, viewing a computer terminal and determine the accuracy, neatness, and thoroughness of work assigned to self and staff.
Is required to express or exchange ideas by means of the spoken word to convey detailed spoken instructions to other employees accurately.
Must be able to receive detailed information through oral communication.
The noise level in the work environment is usually low to moderate.
Savings Bank of Danbury is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Type: Full-time
Employee assistance program
Flexible spending account
Health savings account
Paid time off
7.50 hour shift
Work Location: One location