Deposit Operations Specialist
Key Responsibilities
Perform various daily and monthly General Ledger and internal account reconciliations as assigned.
Review and mail batch letters.
Review system generated check hold reports and corresponding documentation in iDentifi. Follow up with branch staff to resolve any errors or issues with form completion.
Review all Automatic Transfer Authorizations set up in Insight by branch staff.
Review all related documentation in iDentifi.
Follow up with branch staff to resolve any issues or errors.
Assist with resolving all Contact Management requests assigned to the department to ensure tasks are completed before their assigned due dates.
Secondary Responsibilities
Cross train to provide backup support for Day-2 Balancing and City of Danbury Tax Payments
Cross train to provide backup support for Retirement Plan maintenance and document review.
Provide assistance with extensive legal research requests.
Cross train to provide backup support for Day-2 Balancing and City of Danbury Tax Payments.
Follow all deposit policies and procedures
Is aware of and complies with CRA guidelines and policies, ethics policy, and the bank's non-discrimination policy; complies with banking regulations
Comply with BSA requirements relating to Suspicious Activity Reporting, Currency Transaction Reporting, OFAC and red flags
Record customer issues or complaints in the Complaint Tracker; track progress and document resolution
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