Email Opening Title Public Network Charging Manager  Category Aftersales   Number of Openings 1   Location Los Angeles   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Description JOB SUMMARY: The Public Network Charging Manager is the crucial point of coordination for the VinFast US charging team. This role is responsible for developing business partnerships, overseeing financial tasks, and executing agreements, while will assisting with questions and requests related to all the public facing charging for our customers. RESPONSIBILITIES & KEY ACTIVITIES: Oversee a Public Charging experience constantly strive to improve systems and user experiences while developing a charging product that is second to none in the marketplace To develop and implement value added services/business relationships that enhance the VinFast Public Charging experience   Maintain network interoperability across the United States and collaborate with teammates (as well as vendors) to lead and own, interoperability issues - all the way from root cause to implemented solution Ensure validation of charging interoperability with various charging networks and service providers Develop a partner network and improve those relationships over time Maintain the charge point network partnerships, installer vendors, EVSE suppliers, and ChargePoint operators across the United States Possesses a clear understanding of all ISO 15118-2 standards and protocols along with Plug and Charge Creates solutions to current public charging market challenges facing customers Support operational aspects of the wider charging team including payment, logistics and systems Create innovate new ways to inspire range confidence in Vinfast US clients Develop relationships with ChargePoint Operators Secure Agreements with ChargePoint Operators to provide a comprehensive network for owners Design cost effective solutions for deploying Vinfast level 2 public charging infrastructure Respond to charging requests from vendors and service operations Work with cross-functional team members to deliver supporting documentation on time Attend internal and external meetings and serve as a technical resource to other Engineers, Designers, Estimators, and Project Managers Develop program requirements, standard operating procedures, installation guidelines and design reports that provide cost efficiencies and oversight into deployments Develop and maintain administrative processes that reduce redundancy and improve accuracy, while achieving organizational objectives Assist in RFI, RFP, and RFQ responses as necessary Responsible for design coordination with leadership that design documents meet project scope requirements Perform other related duties as assigned   Position Requirements MINIMUM REQUIREMENTS: Bachelor’s Degree preferred 2-3 years’ of progressively responsible EV Public Charging experience focused on backend systems Infrastructure development oversight and CPO to OEM relationship development.   2 years at the Manager level with an OEM or CPO specifically focusing on Public Charging activities Contract management experience required Excellent communication, management, collaboration, and leadership skills Proven ability to solve problems, manage multiple projects under strict deadlines Anticipate needs and be proactive with solutions Knowledge and understanding of charging and energy technology Exceptional written and verbal communications skills Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Customer-first approach with a relentless passion provide the best solutions to our customers Understanding of energy management protocols and hardware Proficiency with MS Office Additional Requirements Must be willing to travel both domestically, as well as internationally, as required Experience in a start-up environment is a plus   Open Date 8/8/2022   Req Number SER-22-00002   About the Organization Welcome to the Future of Mobility. VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam. VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year. Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO. We welcome you to join the charge.   Starting at   Salary Range   EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.   This position is currently not accepting applications. 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