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Title

Salesforce Specialist 

Category Information Technology  
Number of Openings 1  
Location Los Angeles  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Description

JOB SUMMARY

The IT Salesforce Specialist will work closely with Salesforce Developers and 3rd party consultants to drive the overall adoption, optimization, and ongoing iteration of the VinFast US Salesforce platform, leveraging multiple integrations and different technologies. This role will be heavily involved with developing business requirements, specifications, process flows, application design, and configuration alongside testing and deployment.

RESPONSIBILITIES & KEY ACTIVITIES

  • Support, advise, design, build, deliver, and maintain our Salesforce ecosystem end to end
  • Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies
  • Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business
  • Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience
  • Work on Salesforce automation to streamline processes while proactively recommending new features and improvements to optimize and grow the use of the platform
  • Manage and collaborate with multiple stakeholders' engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams
  • Day to day administration, troubleshooting, and maintenance of the connected Salesforce platform
  • Identify project issues/risks and present alternatives to alleviate or resolve them
  • Provide technical specifications and help maintain overall documentation for the business
  • Support the continued build-out of key reports and dashboards, data administration, and integrity maintenance
  • Uphold and promote best practices and design guidelines for security practices
  • Perform other related duties as assigned
 
Position Requirements

MINIMUM REQUIREMENTS:

  • Bachelor’s Degree in Computer Science, Information Systems, or equivalent education or work experience
  • 4+ years of prior relevant experience and technical implementations
  • Advanced experience with Salesforce.com configurations
  • A background in CRM process design and implementations
  • Experience with other CRM software, such as Siebel, Clarify, Vantive, Peoplesoft, and NetSuite is a plus
  • Proficiency with enterprise integration tools and extract, transformation, and load (ETL) tools
  • Strong presentation and communication skills
  • Understanding of mobile technology and OS (i.e., Android, iOS, Windows), VMware technology, and Unix and basic Unix commands
  • Excellent oral and written communication skills
  • Experience in a start-up environment is a plus
 
Open Date 2/25/2022  
Req Number INF-22-00005  
About the Organization Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.
 
EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.  

This position is currently accepting applications.

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