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Title

Case Manager - Adult Programs 

Category Human Services  
Description

Primary Responsibility: The Adult Programs Case Manager assesses needs and determines initial and ongoing eligibility of clients for Aid to the Needy Disabled, Old Age Pension, Food Assistance, Medicaid, Long Term Care, Burials, Emergency Assistance Programs, and other Community resource programs. This position interviews clients to determine the exact needs in the household and ensures processing of applications in order for clients to receive accurate and timely benefits. Additionally, the Adult Program Case Manager is cross-trained to cover and support the case manager assigned to family and children eligibility and other case management programs (Temporary Assistance to Needy Families, Family and Child Medicaid, CHP+, Child Care and Food Assistance). The Adult Program Case Manager works independently and under general supervision of the Benefits Case Manager Supervisor.

Supervised by: Case Manager Supervisor

Supervises: N/A

FLSA status: Non-Exempt

Salary Range: 14 - $18.36 - $24.80

Hiring Range:$18.36- $21.58per hour DOQ.

Main Job Duties:

  • Performs eligibility determinations within an established framework under general instructions. Interviews applicants and makes referrals to available community resources; prepares related paperwork; maintains ongoing case management services and complies with state and financial audit requirements. Assures that clients understand rights and responsibilities as well as appeal rights. Expedites and provides emergency services, such as food assistance, to assure needs are met. Works in partnership with other employees, departments/divisions, external entities and the public in delivering effective and innovative services. (35%)
  • Researches, acquires and uses knowledge of State Departments of Human Services and Health Care Policy and Finance Rule Manuals 3, 4, and 8 as well as Operational Memos when determining payments and other services. Also follows Program Guidelines and state manuals for the various programs are generally, but not always, clearly applicable, requiring the Case Manager to exercise judgment in selecting the most pertinent guidelines. Uses knowledge of program requirements and timeliness in determining payments and other services. (30%)
  • Accurately enters into and/or receives information from the various computer eligibility systems (CBMS, EBT, SAVE, and MyUI+), puts into practice any relevant policy and procedural changes in these systems, works with the supervisor on problem cases and system difficulties. (25%)
  • Provides information to the Case Manager Supervisor when requested on case determinations, guidelines used, statutory authority, audit requirements, etc. (5%)

Additional Job Duties: 5%

  • Makes home visits to clients that are home bound in order to get required paperwork completed and signed for determination of benefit eligibility.
  • Other duties as assigned and any duties needed to stabilize an emergency situation.
 
Position Requirements

Qualifications:

  • Education: Associate’s Degree in public administration, behavioral sciences or appropriately related degree. May substitute full-time professional, high-level technical and/or para-professional work which provides similar levels of knowledge that would be obtained through the required education on a year-to-year basis. When using a combination of experience and education to qualify, the education must have a strong emphasis in the human behavioral science fields.
  • Computer literacy including Microsoft Word and Excel with the ability to learn new software programs. Knowledge of state systems, especially CBMS, is preferred.
  • Basic working knowledge of case management and human behavioral sciences. Requires practical knowledge of cultures, and socio-economic factors.

Ability to:

  • Maintain effective working relationships with professionals from other agencies, private and
  • public employers to gain and exchange information pertaining to the client.
  • Accurately and effectively transmit and receive information that is necessary to the
  • accomplishment of goals and objectives, including effective written and oral communications
  • in English; and the ability to listen.
  • Keep information regarding clients confidential and secure.
  • Work efficiently and effectively as a team member within the department.
  • Exercise independent judgment and critical thought.
  • Organize work, set priorities, meet deadlines and follow up on assignments with minimum
  • direction.
  • Multi-task assignments and coordinate assigned functions or projects in various stages of
  • completion within a number of program areas.

Certifications:

  • Must possess a valid Colorado Driver’s license without any restriction due to driving record. Must also be able to drive a county vehicle.
  • Must possess FEMA ICS 100 and 700 certifications within 6 months of employment.
  • Mental/Physical Requirements:
  • Work is performed in an office setting. Work also involves some home visits which consist of driving to and from clients’ residences.
  • Hearing voice conversation is essential for safe and effective job performance.

Ability to:

  • Perform sedentary work.
  • Lift up to 10 pounds.
  • Operate office equipment including a computer keyboard and telephone.
  • Stand, walk, sit, bend, twist, pull and reach.

Experience:

  • One-year experience in determining eligibility in human services assistance programs or comparable setting required. CBMS experience preferred.

The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Gilpin County provides reasonable job-related accommodations for disabled persons. Must pass drug screen and pre-employment screening.

Benefits for Full Time Employees:

  • Paid Holidays: Gilpin County provides 13 paid holidays per calendar year. An employee will be paid the number of hours in holiday pay that the employee normally works. A holiday that falls on Saturday is observed on the preceding Friday. A holiday that falls on Sunday is observed on the following Monday.
  • Vacation: The first year of employment, (based on the anniversary of the hire date) full-time employees shall earn 3 hours of paid vacation leave bi-weekly. After that time, leave shall accrue as follows:
    • Two through five years – four (4) hours each bi-weekly pay period.
    • Six through ten years – six (6) hours each bi-weekly pay period.
    • Eleven years and more – eight (8) hours each bi-weekly pay period.
    • Full-Time employees are encouraged to take their earned vacation leave each year. At the end of the last pay period in December, each regular full-time employee’s accrued vacation leave hours will be reduced to 208 hours and will be carried overed into the next calendar year.
  • Sick Leave: Full-Time employees shall accrue four (4) hours of sick leave each bi-weekly pay period. The maximum sick leave that may be accumulated by such an employee is 600 hours.
  • Personal Leave: Full time employees will receive 30 hours of personal leave per year. Personal time cannot be rolled over to the following year and will not be paid out. Personal time will be added to employees balance the first pay period of the new year. Employees hired throughout the year will receive personal time on a pro-rated basis, based on the quarter year that they are hired. Q1 30 hours, Q2 22.5 hours, Q3 15 hours, Q4 7.5 hours.
  • Medical Plans: Gilpin County offers two medical plans through Cigna Insurance. They are referred to as Option 1 and Option 2.
    • Option 1 in network coverage includes copays at $25, calendar year out of pocket max individual / family at $2,000 / $6,000, and 80% coverage on costs after deductible has been met.
    • Option 2 in network coverage includes copays at $20, calendar year out of packet max individual / family at $1,000 / $3,000, and then 90% coverage on costs after deductible has been met.

Cigna Option 1 cost biweekly:

                          Employee Only   Employee and Spouse   Employee and Child(ren)    Employee and Family

                            $0.00                      $21.00                          $15.74                                     $31.50

Cigna Option 2 cost biweekly:

                          Employee Only   Employee and Spouse   Employee and Child(ren)    Employee and Family

                            $55.23                     $123.14                       $114.98                                  $179.73

  • Dental Plan: Gilpin County offers dental coverage through Delta Dental. For treatment at an in-network PPO dentist the coverage includes $1,500 per member per calendar year maximum benefit, individual deductible at $50 and family deductible at $150. In network and at a PPO provider coverage for preventative and diagnostic services are covered 100%, basic services covered at 90%, major services at 60%, and ortho covered at 50% with a $1,000 max. The plan offers a “Right Start 4 Kids” plan that covers children up to their 13th birthday at 100% with no deductible.

Delta Dental costs biweekly:

                          Employee Only   Employee and Spouse   Employee and Child(ren)    Employee and Family

                            $0.00                      $33.37                          $33.37                                     $33.37

  • Vision Plan: Gilpin County offers vision coverage through EyeMed. In network coverage includes copays at $15, 40% off additional complete pair of prescription eyeglasses, 20% off non-prescription sunglasses, discounts on Lasik and hearing exams and hearing aids. This coverage is 100% covered by Gilpin County for you and your dependents if you choose this plan.

EyeMed Vision costs biweekly:

                          Employee Only   Employee and Spouse   Employee and Child(ren)    Employee and Family

                            $0.00                      $0.00                            $0.00                                       $0.00

  • Retirement: Gilpin County offers a mandatory 401(A) plan as well as optional 457b or 457 Roth plans. You are immediately 100% vested day 1 into your retirement accounts. The mandatory 401a plan requires that you contribute 5% and Gilpin County will match 5% into your retirement account. The optional 457b plans may be started, stopped, and changed anytime during your employment.
  • Life Insurance: Gilpin County provides at no cost to you a $50,000 life insurance policy for yourself. Supplemental employee coverage in increments of $10,000 with a max of $500,000. Supplemental spouse coverage in increments of $5,000 with a max of $150,000. Supplement child(ren) policy with a benefit amount of $10,000 per child. Guarantee issue amounts of $100,000 for employee, $20,000 for spouse without having to complete evidence of insurability valid during new hire enrollment.
  • Short-Term Disability: Short-term disability pays 60% of your earnings with a max of $1,000 per week for up to 11 weeks. Benefits begin on day 15 and your first two weeks you will have to cover with sick or vacation time.
  • Long-Term Disability: Long-term disability kicks in after 90 consecutive calendar days of a qualified disability. The plan will pay 60% of your earnings with a max of $5,000 monthly.
  • Long Term Care: In the event that you are injured and need to be treated at a care facility, Gilpin County provides coverage at no cost to you. The plan provides up to $2,000 per month, and up to 3 years in a facility. If you would like to add supplements coverage for a greater amount per month or a longer term, supplemental coverage is available for you to purchase.
  • Employee Assistance Program (EAP): EAP is provided through Aetna for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
  • Gilpin County Parks & Recreation Discount: You will receive 20% most services such as childcare, leagues, rentals, gym memberships, in house classes but does not include contract classes.  

 

Benefits for Part Time and Temporary Employees:

  • Sick Leave: Leave accrues at the rate of 1 hours of sick leave per 30 hours worked to a maximum of 45 hours per year.
  • Retirement: As a part time or temporary employee you may participate in the optional 457b or 457 Roth plan. These plans may be started, stopped, and changed anytime during your employment.
  • Employee Assistance Program (EAP): EAP is provided through Aetna for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
  • Gilpin County Parks & Recreation Discount: You will receive 20% most services such as childcare, leagues, rentals, gym memberships, in house classes but does not include contract classes.  

 

 
Full-Time/Part-Time Full-Time  
Salary Information Salary Range: 14 - $18.36 - $24.80 Hiring Range: $18.36 - $21.58 per hour DOQ.  
Benefits Statement  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Open Date 5/4/2022  
Location Human Services  
About the Organization Gilpin County is a rural community in Colorado's high country, neighboring the Continental Divide, yet less than an hour west of downtown Denver. Residents enjoy a quality of life enhanced by the vast recreational opportunities offered by Golden Gate State Park, the Arapaho and Roosevelt National Forests, the limited-stakes gaming in Black Hawk and Central City, an amazing recreation center and fairgrounds, low taxes and financially secure local government.



 
EOE Statement We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.  

This position is currently not accepting applications.

To search for an open position, please go to http://GilpinCounty.appone.com



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