Share Email Opening Title Sales/ Loyalty/ Retention Representative  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Our people, our culture: This is #InspiroNation https://youtu.be/SKi-zDKZzhE Want to work onsite or from home? IF you live in the CDA, ID/ Spokane, WA area we provide all necessary equipment; you will only need a direct connection to your modem that meets our internet speed requirements. Are you looking for a career that offers performance driven incentives to make more money? Then we have some great career opportunities for you at INSPIRO!!! We offer 2 different positions needing these qualities and skillsets; which one best fits you? Through our application and interview process we will see which position best suites your skills and personal goals. Let Inspiro help launch you into success in your Sales career. Retention Representative: $14.50-$37.00/ hour, Full Time (+ $500 New Hire Bonus) As a Retention Representative you are the GO-TO Call Center Agent to save customer accounts! The customers are looking to disconnect their Dish Network Service…. What will you do to regain their trust and save them as a customer? Retention is a more challenging Sales position, but well worth the effort with the monetary incentives we offer!!! Are you up for the commitment and challenge? OR Inbound Sales Representative: $14.49-$32.00/ hour, Full Time As an Inbound Sales Representative you will be best positioning DISH Network products and services to potential customers by applying sales methodologies and problem-solving strategies, providing long-term individualized solutions, and closing all sales with integrity. Training: 4 weeks of paid classroom and on the job training Hours of Operation: 6:00AM-10:00PM PST-7 days a week Fixed production schedule that will include one weekend shift beginning the 5th week of employment. Responsibilities: Build quick rapport with new and existing customers using assertiveness and confidence to educate them on the value of being a DISH customer Apply sales methodologies and problem-solving strategies to best position DISH’s products and services while providing long-term, individualized solutions to customers and closing all sales with integrity Identify customer pain points, overcome objections and create urgency to remove any roadblocks that may prevent the customer from being ready to buy today! Apply proven de-escalation skills with any upset or irate customers prior to addressing their needs to ensure a positive customer experience Use web-based tools to stay current on industry-wide products, features, and services Consistently strive to exceed in all performance standards Be receptive to receiving and applying any and all Coaching or Feedback given by the Leadership team Other similar and/or related duties as assigned   Position Requirements Goal oriented, self-motivated, confident, thick skinned, thorough and tenacious Adaptable and flexible to change. Willing to work the shift and hours Self-Motivated to successfully exceed goals while consistently striving to be a top performer Efficient with navigating and multi-tasking on a desktop computer, using web-based tools to stay current on industry-wide products, features, and services 1 year Sales Experience preferred High School diploma or GED Home Internet: Cable, DSL, or Fiber ISP – satellite and fixed wireless are not supported Minimum internet speeds: 40mbps Download, 5mbps Upload, Ping/ Latency under 80mbps Stable internet connection with no packet loss Wired Ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported Prefers that Work at Home agents do not have bandwidth or data caps on Internet usage (caps lower than 250GB are not recommended)   Full-Time/Part-Time Full-Time   Shift -not applicable-   Location Inspiro CDA   About the Organization A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics. For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities. Inspiro is owned by Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui & Co., Ltd. This new company combines KDDI Evolva and Relia's expertise in contact centers, back-office operations, and information technology to create Japan's largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally.   This position is currently not accepting applications. To search for an open position, please go to http://CRMUSInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Inspiro Human Resource/ Talent Acquisition Manager in Coeur d Alene, ID Posted on: 3/18/2024 [Apply Now] Inspiro Sales Executive (VP for Sales) in Coeur d Alene, ID Posted on: 4/5/2024 [Apply Now] Customer Service Position based in Coeur d’Alene in Coeur d Alene, ID Posted on: 3/25/2024 [Apply Now] Customer Service Representative based in Coeur d’Alene in Coeur d Alene, ID Posted on: 4/8/2024 [Apply Now] Inspiro Security Officer in Coeur d Alene, ID Posted on: 3/21/2024 [Apply Now]

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