Share Email Opening Title Call Center Representative  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Job Summary: Act as a central point of communication among providers, patients and other team members of our team. Incumbent schedules patients for provider appointments and diagnostic testing utilizing knowledge of medical terminology and practice policies and protocols. Troubleshoots patient concerns and routes calls to the appropriate staff member when needed. Essential Job Functions: Answer large volume of calls promptly. Screen all calls for urgency and handle all calls with confidence, compassion and efficiency. Schedules patient appointments and diagnostic testing for all providers. Collect and verify patient demographic information as well as verify insurance when appropriate. Accurately records patient messages and routes them to the provider or appropriate team member. Reviews and maintains provider’s schedules according to practice guidelines to ensure patients are scheduled appropriately.   Category Medical Receptionist   Exempt/Non-Exempt Non-Exempt   Location North Suffolk Cardiology - Cardiology   Full-Time/Part-Time Full-Time   Position Requirements Qualifications: High School Diploma. Superior level of medical office experience and organizational skills. Team player and the ability to multi-task. Possess exceptional interpersonal skills and phone etiquette that demonstrates compassion and empathy with the practice’s patients 2 years medical office clerical is required. Ability to accurately type 40 words per minute   In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes “continuously require all covered personnel to be fully vaccinated against COVID-19.”  Upon receipt of a conditional job offer, candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law. Physical Demands: Medical Receptionists must be able to sit for long periods of time, and must have manual dexterity to work computer systems and keyboard. It is reasonable to anticipate lifting 10 -15 pounds in any given day.   Shift Days   Tags Benefits/PTO/401k/Life Insurance   Salary Range Commensurate with experience   Position Call Center Representative   Open Date 2/17/2022   This position is currently not accepting applications. To search for an open position, please go to http://SBADMINISTRATIVESERVICESLLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Medical Receptionist in South Setauket, NY Posted on: 6/30/2025 [Apply Now] Medical Receptionist/Front Desk in Holbrook, NY Posted on: 6/26/2025 [Apply Now] Medical Receptionist in Hampton Bays, NY Posted on: 6/9/2025 [Apply Now] Unit Coordinator- Cardiology in East Setauket, NY Posted on: 5/29/2025 [Apply Now] Call Center Representative in East Setauket, NY Posted on: 5/29/2025 [Apply Now] Other Jobs Within 60 Miles IT Project Manager-Stony Brook Medicine in Smithtown, New York Posted on: 5/12/2025 [Apply Now] LPN in Centereach, NY Posted on: 6/23/2025 [Apply Now] Registered Nurse- Fertility in Commack, NY Posted on: 5/22/2025 [Apply Now] LPN-Cardiology in East Setauket, NY Posted on: 5/29/2025 [Apply Now] RN Supervisor- Cardiology in East Setauket, NY Posted on: 5/29/2025 [Apply Now] Follow us

 

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