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Rental and Financial Assistance Supervisor 

Category Management  

Why join our countywide agency?

*Because each day we are making a difference in our community, and because we have a positive, employee- and client-centered work culture.

*We pay competitive rates and offer a strong benefits package that includes generous vacation, sick leave and holiday pay, employer-paid medical insurance, a free subscription to the mediation/sleep app Calm, and much more!

*We offer continuous employee education and development and paid clinical supervision.

*We work with our staff to offer flexibility whenever possible.

We look forward to you joining our team at FSA of Santa Barbara County!

The Position

The Rental and Financial Assistance Supervisor is responsible for oversight and operation of the Rental and Financial Assistance project. Responsibilities include strong collaboration with United Way, Santa Barbara County, and cities within the county; implementation and compliance with expectations outlined by stakeholders; and work closely with the FSA Data Specialist on the completion of qualitative and quantitative reports reflecting services rendered. This work is fast paced and the Supervisor must have the ability to quickly adapt to program changes.  The Rental and Financial Assistance Supervisor will promote the Protective Factors Framework to ensure strength-based services are available to underserved, at-risk individuals, families, and seniors.

FSA strives to be a trauma-informed and resilience-oriented organization. Because working with those impacted by trauma can affect staff in various ways, FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care for both themselves and others.

Sample Job Duties and Responsibilities

  • Responsible for hiring, training and supervising staff.
  • Establish and maintain ongoing relationships with United Way, Santa Barbara County, and cities within the county. Serve as primary liaison with United Way.
  • Oversee rental/financial assistance application processing in accordance with contractual expectations, ethical and legal standards of practice, school district policy, and FSA policy. This work is fast paced and the Supervisor must have the ability to quickly adapt to program changes.
  • Plan/conduct staff meetings and professional development opportunities.
  • Provide direct service as needed, such as scheduling, assigning applications, and reviewing applications.
  • Ensure contractual expectations and program targets are met and that services provided are within scope of practice.
  • Work closely with the Data Specialist to oversee the collection of data and support documents, and ensure reports are prepared and provided as required.
  • Monitor and utilize required software to support staff, evaluate project’s effectiveness, and develop responsive assistance within the county.
  • Maintain oversight of expenditures to ensure project related costs are within the outlined budget.
Position Requirements

Employment Requirements:

  • Bachelor’s Degree preferred; a combination of education and experience considered in lieu of degree.
  • Bilingual in English and Spanish is preferred.
  • Experience in staff supervision, budget operations and oversight, data tracking, and analysis.
  • Familiarity with community resources.
  • Computer and Internet literacy and excellent verbal and written communication skills required.
  • Proficient in Microsoft Office; can adapt to using various types of software.
  • Valid automobile insurance and a valid California Driver License are required.
  • Reliable transportation is necessary to travel throughout Santa Barbara County.


Classification, Hours and Pay Rate:

  • This position is full-time, exempt, with benefits. Benefits include: medical, dental, vision, life insurance, flexible spending accounts and 403(b) retirement plan. Generous vacation, holiday, and sick leave also offered.
  • Pay is dependent on experience.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Rental and Financial Assistance Supervisor  
Exempt/Non-Exempt Non-Exempt  
Req Number MAN-21-00001  
Location Santa Barbara (Administration)  
About the Organization Family Service Agency (FSA) has long been regarded as one of Santa Barbara County's most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community. We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients' homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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