Share Email Opening Title Senior Director of Community Support Services   Description Accountabilities: Leadership: Participate with the Executive / Senior Leadership in developing a vision and creating a plan to guide the department. Develop and articulate vision to department staff, and motivate staff to meet the needs of consumers and goals of the organization. Promote a department culture that supports, encourages, and coaches staff to engage with all people in a pleasant, helpful, professional, and courteous manner at all times. Attend, contribute and participate in functions, processes, and events that benefit any/all of the organizations within the Wyandot, Inc. family of organizations. Identify, assess, and inform the CEO/Executive Leadership of internal and external issues that affect the department and services. Foster effective team work with the Leadership of Wyandot Center, Wyandot, Inc, Kim Wilson Housing, and PACES. Act as a spokesperson for Wyandot Center. Represent the organization at community and state activities to enhance the organization’s community profile and reputation. Lead the department in a manner that recognizes, demonstrates, and promotes the elements of a Trauma-Informed Organization. Operational Planning and Management: Ensure that the operation of the department meets the expectations of the consumers, the Executive Team, and the CEO. Ensure that psychiatric rehabilitation and recovery services are trauma informed, evidence informed, and coordinated with other community stakeholders. Research, evaluate, and implement newly emerging practices and tools in treatment of persons with mental illness. Oversee the efficient and effective day-to-day operation of the department. Draft policies and procedures to improve the function and service delivery of the department. Oversee the planning, implementation and evaluation of the department’s services, new programs, and grant implementation projects. Ensure that the programs and services offered by the department contribute to the organization’s mission and reflect the values of the organization. Monitor the day-to-day delivery of the programs and services of the department to maintain or improve clinical and administrative quality. Human Resources Planning and Management: Determine staffing requirements for the effective and efficient delivery of department services. Oversee the implementation of the HR policies, procedures, and practices including the development of job descriptions, evaluations, and disciplinary processes. Establish a positive, healthy, and safe work environment in accordance with all appropriate regulations. Assist in the recruitment and selection of staff that have the right abilities to help further the goals of the department, and the organization. Ensure that all staff receives an orientation to the department, and appropriate training to effectively provide quality services. Establish a culture of coaching, mentoring, and supporting staff to be successful in their positions. Utilize appropriate progressive discipline as needed; release staff when necessary using appropriate and legally defensible procedures, and in a timely manner. Financial Planning and Management: Work with the Executive Team and the CEO to establish budgetary needs and priorities. Work with the Executive Team and Funds Development staff to secure funding for the operations and development of the department. Monitor and approve expenditures within the authority delegated by the CEO. Assure the monthly and annual revenue goals are met by the department, and make actionable plans for adjustments when necessary. Manage monthly and annual spending of the department to adhere to the guidelines / budget established by the CEO / Executive Leadership Team. Community Relations: Develop strong working relationships with critical community entities including social service agencies, courts, landlords, neighborhood organizations, churches, and funding entities to ensure effective and positive linkages for clients and services. Keep stakeholders informed of the work of the department / organization(s). Risk Management: Identify and evaluate the risks to the department’s clients, staff, management, volunteers, property, finances, intent, and image and implement measures to control risks. Ensure adherence to Wyandot, Inc.’s policies and procedures for Quality Management and Safety. Participate and contribute to the Quality Improvement processes established by the Executive Team / CEO. Recognize and report all potential risks to the CEO immediately and take quick and active action to resolve risk situations when appropriate.   Position Requirements Qualifications: Education: Master's Degree and current clinical licensure in Kansas as a Qualified Mental Health Professional, with preference given to LSCSW. Experience: Must have three to five years in behavioral healthcare or behavioral healthcare administration with demonstrated excellence in management and clinical program development. Skills &Abilities: Familiarity with evidence based practices for Mental Health. Experience and efficiency in program development and startup. Knowledge of leadership and management principles as they relate to non-profit organizations. Knowledge of current community challenges and opportunities relating to the mission of the organization Basic knowledge of human resources management Knowledge of financial management or experience managing a departmental budget. Capability to design, direct, and monitor projects and able to initiate and develop solutions in clinical, personnel, and business matters. Ability to provide direction for programming and planning purposes. Comfortable and interested in working well with diverse populations. Possess excellent verbal and written communication skills and ability to work collaboratively with colleagues and stakeholders.   Leadership Characteristics The Senior Director will demonstrate competence and strength in some or all the following non-tangible skills of leadership. As an organizational leader, the Senior Director is expected to consistently demonstrate integrity and strength of character consistent with a value-based leadership model. Adaptability: Demonstrate a willingness to be flexible, versatile and tolerant in a changing work environment while maintaining effectiveness and efficiency. Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. Build Relationships: Establish and maintain positive working relationships with others, both internally and externally to achieve the goals of the organization. Communicate Effectively: Speak, listen, and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Creativity / Innovation: Develop new and unique ways to improve operation of the organization to create new opportunities. Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizations mission / goals. Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Lead: Positively influences others to achieve results that are in the best interest of the organization. Make Decision: Assess situation to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the organization. Organize: Set priorities, develop a work schedule, monitor progress toward goals, and track details, data, information and activities. Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, evaluate the processes and results Solve Problems: Assess problem situation to identify causes, gather and process relevant information, generate possible solution, and make recommendations and/or resolve the problem. Think Strategically: Assess options and action based on trends and consideration in the environment and the vision and values of the organization.     Full-Time/Part-Time Full-Time   Shift Days   Hours 8am to 5pm M-F   Pay Range   Division Wyandot Center   Number of Openings 1   About the Organization Wyandot Behavioral Health Network (Wyandot BHN) is a family of organizations serving the behavioral health needs of Wyandotte County, Kansas, and beyond. Our network of organizations provides resources for adults, children and families in need of behavioral health services; individuals experiencing homelessness; assistance with housing, employment, and other needs. Wyandot BHN organizations include: • Kim Wilson Housing, Inc. - Supportive housing program • RSI - 24/7 Crisis Center • PACES - Children & adolescents behavioral health care center • Wyandot Center - Adult behavioral health care center   EOE Statement Wyandot Behavioral Health Network's family of organizations: Kim Wilson Housing, PACES, RSI and Wyandot Center is an Equal Opportunity Employer. It is the policy of Wyandot Behavioral Health Network to provide equal employment opportunity to all persons, regardless of race, color, religion, national origin, ancestry, sex/gender (to include orientation, identity or expression), disability, handicap, age, or any other basis prohibited by law. Any act of retaliation or discrimination against any person who has filed a complaint or assisted or participated in any investigation involving a complaint is prohibited.   This position is currently not accepting applications. 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