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Family Support Services (FSS) Educator and Family Advocate - Santa Maria 

Category Family Support Services  

The Position

The FSS Educator/Family Advocate is a full-time hybrid position where the person is able to successfully work as a Parent Educator or Family Advocate based on the needs of our program.

The Family Support Services Educator will collaborate with clients, school administrators, and public and private entities to support couples and individuals in establishing healthy marriage and relationship skills, reduce stressors in the home, and guide families in overcoming obstacles to self-sufficiency. The FSS Educator will focus on the parent child relationship and provide parenting services in-person or virtually. Through screening and assessment, education, case management, economic stability services, and service linkage, the FSS Educator will identify risks, promote strengths, and equip participants with the skills and knowledge needed to establish healthy relationships leading towards greater family strength and stability.  The classes the FSS Educator will support will be Forever Father, Healthy Relationships, Strengthening Families and Nurturing Skills.  

The Family Support Services (FSS) Family Advocate will work collaboratively with parents, school personnel, and public and private agencies to guide families in overcoming obstacles to self-sufficiency.  Guided by the Protective Factors Framework the Family Advocate will provide comprehensive services to families in support of a child’s lifelong learning, health, and behavior.  Through advocacy, case management, parent education, and linkage to community resources, the Family Advocate will identify risks, promote strengths, and equip parents with the skills and knowledge needed to overcome sources of stress, strengthen resiliency, and provide nurturing environments.  Services are provided in a community setting, school, and in the home.

Working with those impacted by trauma can be fulfilling and meaningful, yet simultaneously challenging, requiring attention to one’s self-care. FSA strives to be a trauma-informed and resilience-oriented organization, actively identifying and employing methods to support staff to embody a healthy and sustainable balance of care for others and themselves.

Sample of Duties and Responsibilities

FSS Educator:

  • Facilitate classes and workshops on focusing on healthy relationships and nurturing parenting utilizing approved curriculum.
  • Coordinate classes with co-facilitator and other participating community partners.
  • Conduct outreach, recruitment, and manage participant waitlist.
  • Complete pre program evaluation to ensure the curriculum is tailored to the needs and identified risks of participants.


FSS Family Advocate:

  • Utilize assessment skills and screening tools to triage families and determine appropriate services (case management, information and referral, parent education).
  • Exhibit a working knowledge of community resources and provide appropriate referral to support access to social, educational, and health services. 
  • Serve as a liaison between the family, school, and community to support academic success, social emotional well-being, and family wellness.
  • Participate in school and program events during traditional and non-traditional business hours to conduct outreach, build relationships, and enhance service access.
  • Promote parental resilience and social connections through engagement opportunities (workshops, Parent Café, Dad’s club, etc.)
Position Requirements

Employment Standards:

  • Bachelor’s degree required in social work, child development, education, or other related field.
  • Bilingual in English and Spanish required.
  • Comfortable facilitating community workshops and classes.
  • Demonstrate knowledge of the following topics: parent education, developmental milestones, effective communication, overcoming obstacles to self sufficiency, conflict management, and stress management.
  • Familiarity with community resources and knowledge of family stability resources.
  • Computer and Internet literacy and excellent verbal and written communication skills required.
  • Proficient in Microsoft Office; can adapt to using various types of software.
  • Valid automobile insurance and a valid California Driver License are required.
  • Reliable transportation is necessary to travel throughout Santa Barbara County.


Classification, Hours and Pay Rate:

  • This is a full-time (40 hours/week) position, non-exempt, with benefits. (Benefits include: medical, dental, vision, life insurance, flexible spending accounts and 403(b) retirement plan. Vacation, holiday and sick leave also offered.)
  • Pay dependent on education and experience.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Family Support Services (FSS) Educator and Family Advocate - Santa Maria  
Exempt/Non-Exempt Non-Exempt  
Req Number FAM-21-00015  
Location Santa Maria Office (SMVYFC)  
About the Organization Family Service Agency (FSA) has long been regarded as one of Santa Barbara County's most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community.

We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients' homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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