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Title

Talent Acquisition Sales Lead 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Talent Acquisition Program Lead

Blaze a New Trail with Inspiro in Coeur d’Alene! – We are looking to add a Talent Acquisition Program Lead to our team!

Inspiro is a pioneering leader in global customer experience management company. With headquarters in the Philippines and offices in Coeur d’Alene, ID; Madison, WI; and Managua, Nicaragua, we blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries.

Welcome to Inspiro CRM. The future of BPO.

As a Talent Acquisition Program Lead, you will be responsible for driving and managing the full life cycle recruiting process to attract top talent in a timely and cost effective manner for our Dish Sales campaign.

Responsibilities:

Partner with hiring managers to determine staffing needs and conduct recruiting strategy meetings to understand candidate profile

Develop and lead TA Specialist and TA Assistant

Assist with full cycle recruiting for nonexempt job opening for Inbound Sales/Customer Service Representative positions

Responsible for assisting in requisition creation, reviewing resumes, prescreening/interviewing candidates, scheduling interviews and partnering with hiring manager through the selection and offer process

Proactively source and identify talent using traditional and non-traditional resources to identify and attract quality candidates such as Indeed, career fairs, local colleges, community network events, etc.

Administer appropriate pre-employment assessments

Manage internal transfer process including screening, coordination of interview with hiring manager, transfer form, offer letter, etc.

Develop and maintain an excellent relationship with internal and external business partners and colleagues

Manage pre-employment process to ensure smooth transition from offer background check cleared status

Actively participate in local job fairs, internal open house recruiting events, sourcing pipeline, and external recruitment sources

Requirements:

Prior supervisory experience in leading a talent acquisition team

5 plus years recruiting experience, preferably in call center environment

Demonstrated experience partnering with business leaders to provide full life cycle recruiting for a variety of business service groups

Ability to work independently with minimal supervision

Excellent interpersonal, written and verbal communication skills

Demonstrated flexibility, adaptability and ability to handle pressure and meet hiring goals/deadlines

Detail oriented with strong organizational skills

Intermediate to advanced PC skills in Microsoft Word, Excel, PowerPoint and Outlook

 
Position Requirements
  • 1+ years non-exempt and/or exempt recruiting experience, preferably in call center environment
  • Demonstrated experience partnering with business leaders to provide full life cycle recruiting for a variety of business service groups
  • Ability to work independently with minimal supervision
  • Excellent interpersonal, written and verbal communication skills
  • Demonstrated flexibility, adaptability and ability to handle pressure and meet hiring goals/deadlines
  • Detail oriented with strong organizational skills
  • Intermediate to advanced PC skills in Microsoft Word, Excel, PowerPoint and Outlook
  • Strong multi-tasking skills are required
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Location Inspiro CDA  
About the Organization A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics.
For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities.
Inspiro is owned by Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui & Co., Ltd. This new company combines KDDI Evolva and Relia's expertise in contact centers, back-office operations, and information technology to create Japan's largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally.
 

This position is currently not accepting applications.

To search for an open position, please go to http://CRMUSInc.appone.com



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